Ratings and Reviews 76 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Zoho Assist Reviews & Ratings
    2,277 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,065 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,598 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    295 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    35 Ratings
  • CrankWheel Reviews & Ratings
    240 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    16 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • Auvik Reviews & Ratings
    678 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website

What is LogMeIn Rescue?

LogMeIn Rescue is a powerful and secure enterprise remote support platform designed to empower IT teams and service providers to deliver exceptional technical assistance at scale. Supporting more than one billion remote sessions worldwide, Rescue provides technicians with fast, reliable, one-click access to user devices across Windows, macOS, Linux, Chrome OS, iOS, and Android platforms, regardless of location or network. The software offers robust security features including permission-based access controls, PIN code validation, IP restrictions, single sign-on (SSO), Active Directory synchronization, and 256-bit AES encryption to safeguard sensitive information throughout support sessions. Rescue’s centralized command center simplifies IT administration by enabling custom security configurations, unlimited user group creation, session recordings, and real-time team performance monitoring. Enterprises benefit from extensive brand customization options that allow personalized user interfaces, chat tools, and multiple connection methods to enhance the customer experience. The platform integrates with various enterprise applications and provides advanced in-session tools to quickly diagnose and resolve issues, including support for inactive devices. A Forrester study confirms Rescue’s strong return on investment, with payback periods under six months due to faster ticket resolutions and improved operational efficiency. User testimonials highlight Rescue’s reliability, flexibility, and security, especially for complex IT environments and multi-platform support. Rescue is ideal for organizations facing increasing security threats, limited IT resources, and the need to scale support efficiently. Overall, LogMeIn Rescue combines enterprise-grade security, scalability, and customization to meet the evolving needs of modern IT support teams.

What is Flow Club?

Join dynamic virtual co-working sessions designed to help you reach a productive state of flow. Engage with a committed group that emphasizes collaboration and efficiency. In these live video gatherings, you’ll benefit from a facilitator who skillfully avoids awkward small talk, keeping everyone focused. Choose from a carefully selected playlist of work-friendly music to boost your ability to concentrate. Leverage the collective energy of the group to hone in on your priorities and what matters most to you. Flow Club provides a structured yet social environment for those determined to advance their projects. For example, Jason kicks off his day by participating in a Flow Club session, marking the start of his routine. Meanwhile, Sierra, feeling a lack of inspiration for an important presentation, joins a session to reignite her motivation. Mika seeks the camaraderie of others as she aims to establish a journaling habit by taking part in a session. Likewise, Jo, who is working on a personal side project, draws inspiration from Mike’s session, where other participants are also exploring their creative pursuits. Each session not only promotes productivity but also cultivates a supportive community that encourages motivation and personal growth, making it a valuable resource for anyone looking to enhance their work experience. This unique blend of focus and fellowship makes Flow Club a special place to thrive.

Media

Media

Integrations Supported

AuthPoint
Blotout
Campaign Monitor
Cayzu
ConnectWise Cybersecurity Management
ConnectWise PSA
Freshdesk
Freshservice
HaloPSA
Incident IQ
LiveChat
Meltano
OpenVoice
Salesforce Agentforce Service
ServiceNow
SolarWinds Service Desk
SysAid
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$109 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/rescue

Company Facts

Organization Name

Flow Club

Company Website

www.flow.club/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Co-Browsing

Not specified

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Live Chat

Not specified

MSP

Help Desk
Issue Management
Live Chat
Remote Access

Remote Desktop

Chat
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Live Chat
Remote Access
Remote Support
Screen Sharing

RMM

Not specified

Screen Sharing

Desktop / Browser Sharing
Mobile Screen Sharing
Remote Control
Screen Mirroring
Screen Recording

Categories and Features

Remote Work

Not specified

Video Conferencing

Not specified

Popular Alternatives

Popular Alternatives

join.me Reviews & Ratings

join.me

GoTo
DoorFlow Reviews & Ratings

DoorFlow

NetNodes
Gather Reviews & Ratings

Gather

Gather Town