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What is LoopSpark?

When it comes to managing fitness studios, LoopSpark is recognized as the leading automated CRM solution. This innovative software is proficient at converting leads into loyal customers, maintaining client relationships, evaluating performance metrics, and helping you grow your business. With LoopSpark’s automated messaging features, you can guarantee that every client is given the attention they deserve. The platform includes assignable tasks that can be tracked for your team, as well as two-way text communication, equipping your staff to transform potential leads into successful business outcomes. By simplifying your administrative duties, you can focus more on providing exceptional service to your clients! The user-friendly dashboard of LoopSpark allows for seamless participation from all team members. Automate repetitive tasks, engage your staff with a systematic approach to task management, and identify new opportunities through detailed behavioral audience segmentation. Moreover, you will benefit from targeted, real-time reporting that provides crucial insights into your clientele, allowing you to build more personalized connections and craft communications tailored to their specific preferences. This all-inclusive strategy not only boosts client satisfaction but also contributes significantly to the overall success and growth of your fitness studio, ensuring a brighter future for your business.

What is Crow Canyon Customer Support?

Crow Canyon’s Office 365 & SharePoint Service Desk provides an efficient solution for addressing the needs of customers, clients, members, and partners. Clients benefit from quick responses, and the organized tracking system ensures reliable follow-ups. Equip your support team with a platform that effectively captures, tracks, and manages customer service requests. Agents can assign, oversee, and resolve support cases through multiple channels, such as phone, email, mobile, and web. With the automation of case tracking and email alerts, you ensure that all stakeholders are kept in the loop, leading to outstanding customer service. This all-encompassing application not only boosts communication but also enhances the overall efficiency of managing support inquiries, ultimately resulting in increased customer satisfaction and loyalty. Additionally, by streamlining processes, the service desk helps teams focus more on problem-solving and less on administrative tasks.

Media

Media

Integrations Supported

Legitbooster
Mariana Tek
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Mindbody
MoreThanPanel
Pike13
Zapier
fitDEGREE

Integrations Supported

Legitbooster
Mariana Tek
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Mindbody
MoreThanPanel
Pike13
Zapier
fitDEGREE

API Availability

Has API

API Availability

Has API

Pricing Information

$189 per month
Free Trial Offered?
Free Version

Pricing Information

$2995 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LoopSpark

Date Founded

2018

Company Location

United States

Company Website

loopspark.com

Company Facts

Organization Name

Crow Canyon Software

Date Founded

1999

Company Location

United States

Company Website

www.crowcanyon.com/sharepoint-applications/customer-support-software/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Fitness

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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