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Ratings and Reviews 0 Ratings
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What is Loopon?
Explore a robust engagement platform tailored for hotels aiming to amplify revenue, increase guest satisfaction, and nurture loyalty throughout each stage of the guest journey. By offering commission-free upselling and pre-arrival surveys, you and your guests can collaboratively design a perfect stay. One-click upgrades not only enhance your revenue prior to guest arrival but also build excitement for their upcoming visit. The In-Stay feature acts as a responsive feedback and messaging system, facilitating immediate service recovery and boosting satisfaction during their stay. Guests can easily connect to WiFi or scan a QR code to share their feedback or communicate directly through SMS and WhatsApp regarding their experiences. Prompting elegant single-page surveys right after their departure showcases your sincere interest in their input. Furthermore, a comprehensive array of analytics and reputation management tools enables you to make well-informed strategic decisions, improve guest satisfaction ratings, and enhance your presence on review sites. This platform effectively streamlines communication while significantly improving the overall guest experience, ensuring that their stays are not only memorable but also lead to repeat visits. The integration of these features solidifies lasting relationships between hotels and their guests, creating a cycle of loyalty that benefits both parties.
What is Concept Business Intelligence?
Concept Business Intelligence by Shiji Group is a business intelligence and reporting solution designed to help hospitality organizations centralize data and make smarter operational decisions. The platform enables hotels and hotel groups to extract valuable information from Concept products and other connected software systems for deeper business analysis. It can integrate information from a wide range of hotel applications, including property management, commercial operations, events, quality control, technical services, interfaces, point of sale, purchasing, inventory, finance, and web platforms. Concept Business Intelligence is built to work independently of software vendor limitations, allowing hotels with complex technology ecosystems to combine and analyze data from multiple sources. This gives managers a more complete view of how different departments and business functions are performing. The platform is designed to take advantage of multi-core environments, supporting large datasets and high numbers of users. Its web-based and mobile-accessible design ensures that key reports and insights are available securely to authorized users whenever they need them. Hotel teams can use the solution to identify operational trends, compare performance across departments, and uncover inefficiencies that may affect profitability. Executives can rely on centralized dashboards and reporting tools to guide planning, budgeting, and strategic decision-making. By improving access to cross-system data, Concept Business Intelligence helps hospitality businesses reduce information silos and respond more quickly to changing business conditions. With its focus on centralized reporting, scalable data analysis, and secure mobile access, Concept Business Intelligence supports more efficient and insight-driven hotel operations.
Integrations Supported
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Integrations Supported
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
API Availability
Has API
API Availability
Has API
Pricing Information
€100 per hotel per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Loopon
Date Founded
2007
Company Location
Sweden
Company Website
www.loopon.com
Company Facts
Organization Name
Shiji Group
Date Founded
1998
Company Location
China
Company Website
concept.shijigroup.com
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics