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What is Loopon?
Explore a robust engagement platform tailored for hotels aiming to amplify revenue, increase guest satisfaction, and nurture loyalty throughout each stage of the guest journey. By offering commission-free upselling and pre-arrival surveys, you and your guests can collaboratively design a perfect stay. One-click upgrades not only enhance your revenue prior to guest arrival but also build excitement for their upcoming visit. The In-Stay feature acts as a responsive feedback and messaging system, facilitating immediate service recovery and boosting satisfaction during their stay. Guests can easily connect to WiFi or scan a QR code to share their feedback or communicate directly through SMS and WhatsApp regarding their experiences. Prompting elegant single-page surveys right after their departure showcases your sincere interest in their input. Furthermore, a comprehensive array of analytics and reputation management tools enables you to make well-informed strategic decisions, improve guest satisfaction ratings, and enhance your presence on review sites. This platform effectively streamlines communication while significantly improving the overall guest experience, ensuring that their stays are not only memorable but also lead to repeat visits. The integration of these features solidifies lasting relationships between hotels and their guests, creating a cycle of loyalty that benefits both parties.
What is Guestmeter?
Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied.
If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo.
Key features of the Guestmeter app include:
SOLUTION FOR GUEST SATISFACTION QUESTION
- Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.
Integrations Supported
Clock PMS+
Mews
Tripadvisor
Agoda
Booking.com
Facebook
Google
Infor POS
Integrations Supported
Clock PMS+
Mews
Tripadvisor
Axis LMS
Chargebee
API Availability
Has API
API Availability
Has API
Pricing Information
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial Offered?
Pricing Information
$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Offered?
Supported Platforms
SaaS
iPhone
Supported Platforms
SaaS
Android
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Online Training
Company Facts
Organization Name
Loopon
Date Founded
2007
Company Location
Sweden
Company Website
www.loopon.com
Company Facts
Organization Name
Guestmeter
Date Founded
2019
Company Location
Turkey
Company Website
www.guestmeter.com
Categories and Features
Guest Messaging
Not specified
Reputation Management
Response Management
Review Monitoring
Sentiment Analysis
Categories and Features
Car Rental
Not specified
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
Email Marketing
Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management
Hostel Management
Not specified
Hotel Channel Management
Not specified
Hotel Management
Not specified
Reputation Management
Response Management
Review Generation
Review Monitoring
Restaurant Management
Reporting/Analytics
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
SMS Marketing
2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging
SMS Survey
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video