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What is Loyal?

Loyal represents a robust digital healthcare platform crafted to optimize and elevate the interactions between patients and providers within health systems by bringing together key care elements, such as the administration of provider and location information, digital engagement tools, automated scheduling features, conversational chat capabilities, health risk assessments (HRAs), customer relationship management (CRM) systems, and reputation management, all available through one cohesive interface. Utilizing advanced natural language processing and AI technologies, the platform makes it easier for patients to locate care, secure immediate appointment bookings across multiple platforms, engage with AI for support, and successfully navigate their healthcare experiences. Furthermore, it provides organizations with automated CRM solutions, comprehensive provider directories, review and rating tools, and insightful data analytics, all essential for improving patient engagement, increasing conversion rates, and guiding informed strategic decisions. This all-encompassing methodology not only boosts operational productivity but also nurtures a more integrated and responsive healthcare ecosystem for patients and providers alike. Ultimately, this ensures that healthcare experiences become more user-friendly and efficient, paving the way for better health outcomes.

What is Cliniconex?

Our engagement platform for workflow is thoughtfully crafted to enable healthcare providers to simplify communication and boost interaction, thereby enhancing the overall healthcare journey for patients, their families, and the staff involved. By equipping your team with the essential resources, reaching out to patients and their support networks becomes a seamless endeavor. This automation significantly decreases the demand for manual communication, allowing your teams to focus more on their core objective: delivering outstanding care to residents and patients. It's vital to be prepared for unforeseen challenges, and an effective communication strategy, along with the appropriate tools, is key to navigating these situations. Automated Care Messaging is an adaptable communication platform that easily integrates with your existing systems and aligns with your unique usage trends. Endorsed by PointClickCare and compatible with any EHR, our intuitive solution simplifies interactions with residents, families, and staff, turning them into a more streamlined and effective process. This novel method not only enhances operational efficiency but also strengthens the bonds within your care team, ultimately resulting in better patient outcomes and satisfaction. In this way, your organization can thrive even in the face of challenges, ensuring that care remains at the forefront of your mission.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Loyal

Date Founded

2015

Company Location

United States

Company Website

loyalhealth.com

Company Facts

Organization Name

Cliniconex

Date Founded

2009

Company Location

Canada

Company Website

cliniconex.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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