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What is Loyal?

Loyal represents a robust digital healthcare platform crafted to optimize and elevate the interactions between patients and providers within health systems by bringing together key care elements, such as the administration of provider and location information, digital engagement tools, automated scheduling features, conversational chat capabilities, health risk assessments (HRAs), customer relationship management (CRM) systems, and reputation management, all available through one cohesive interface. Utilizing advanced natural language processing and AI technologies, the platform makes it easier for patients to locate care, secure immediate appointment bookings across multiple platforms, engage with AI for support, and successfully navigate their healthcare experiences. Furthermore, it provides organizations with automated CRM solutions, comprehensive provider directories, review and rating tools, and insightful data analytics, all essential for improving patient engagement, increasing conversion rates, and guiding informed strategic decisions. This all-encompassing methodology not only boosts operational productivity but also nurtures a more integrated and responsive healthcare ecosystem for patients and providers alike. Ultimately, this ensures that healthcare experiences become more user-friendly and efficient, paving the way for better health outcomes.

What is InteliChart?

Transform your patients' care experiences with a cutting-edge, intuitive solution that they will eagerly embrace. In today's world, patients expect their healthcare interactions to reflect the ease and convenience found in other aspects of their daily lives, seeking both accessibility and affordability in their care. By delivering a delightful and memorable experience, you can fulfill their desires for healthcare engagement on their own terms, utilizing features such as online scheduling, virtual consultations, flexible payment options, and loyalty rewards. We have long provided a robust patient portal designed for health systems, medical practices, and EHR vendors, and we have now taken this offering to new heights by integrating our award-winning patient engagement platform with a focus on consumer needs and enhanced functionalities. Witnessing its full potential firsthand is essential for true appreciation. Effective patient engagement acknowledges the unique preferences of each individual, recognizing that everyone has their own preferred methods of involvement in their healthcare journey. Your engagement portal acts as a digital entry point, inviting patients and ensuring they receive the tailored care they rightfully deserve. This elevated level of interaction not only enhances patient satisfaction but also cultivates enduring relationships, ultimately enriching their entire healthcare experience while fostering a sense of community among patients.

Media

Media

Integrations Supported

Integrations Supported

Juno EHR
Pulse

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Loyal

Date Founded

2015

Company Location

United States

Company Website

loyalhealth.com

Company Facts

Organization Name

InteliChart

Date Founded

2006

Company Location

United States

Company Website

www.intelichart.com/solutions/patient-portal/

Categories and Features

Patient Engagement

Not specified

Categories and Features

Patient Engagement

Not specified

Patient Intake

Not specified

Patient Portal

Appointment Scheduling
Bill Payment
Care Summaries
EHR-Agnostic
Health Record Access
Lab Results
Secure Messaging

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