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What is Loyalty Grades?

Easily gather valuable feedback in mere minutes by utilizing the Net Promoter System along with succinct surveys, thus removing the complications associated with intricate setups or integrations. Instead of overwhelming patients with long, tedious questionnaires, we kick off the feedback process by asking a Net Promoter Score question. After responding, patients are invited to provide additional insights and can then move on to a quick survey. Following their indication of how likely they are to recommend your services, they have the opportunity to leave a brief comment about their experience. These insights are instantly directed to your dashboard, delivering perspectives that numerical data alone cannot capture. Additionally, patients can opt to engage in a short survey that takes only a minute or two to finish. This efficient method not only yields quantitative data from various patient encounters but also allows you to monitor performance over time and implement informed enhancements. By streamlining the feedback collection process, you improve patient engagement while acquiring insights that can significantly contribute to your practice’s growth and success. Ultimately, this approach fosters a more patient-centered experience, making each interaction meaningful and beneficial.

What is Ampersand Health Suite?

Ampersand Health launched an 8-week support program designed specifically for individuals dealing with IBD who experience chronic pain and fatigue. After the program concluded, there was a notable improvement in the average ACT survey scores among the participants (n=21, p<0.0001). This suggests that the individuals were able to cultivate a greater sense of acceptance and psychological flexibility, develop a clearer insight into their chronic symptoms, and establish a feeling of community, allowing them to recognize that a fulfilling life is possible despite ongoing pain and fatigue. Although the study did not expect to see any modifications in the physical aspects of chronic pain and fatigue, the participants reported a change in their perception of these symptoms after engaging in the program. It is worth noting that the metrics for symptoms and disease activity, measured through a validated Patient Reported Outcome Measure, remained consistent throughout the study period. This underscores the critical role of psychological support in tandem with managing physical health for those living with chronic illnesses, emphasizing that emotional well-being is just as vital as physical health. The findings highlight the need for a holistic approach to treatment, integrating both mental and physical health strategies for optimal patient outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$30 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Loyalty Grades

Date Founded

2014

Company Location

United States

Company Website

www.loyaltygrades.com

Company Facts

Organization Name

Ampersand & Ampersand

Date Founded

2017

Company Location

United Kingdom

Company Website

www.ampersandhealth.co.uk

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Home Health Care

Medication Database

Medical Practice Management

Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Not specified

Patient Management

Patient Monitoring
Real Time Reporting

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