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What is LoyaltyMatch?

LoyaltyMatch offers an efficient and cost-effective way to create and launch a loyalty program. This platform simplifies the management and retrieval of information regarding your dedicated customers and fans in one easy-to-use interface, allowing businesses to leverage this data for informed decision-making that improves operations. By utilizing LoyaltyMatch, organizations can significantly enhance engagement and loyalty among both customers and employees across diverse platforms, such as social media, websites, mobile apps, physical stores, and payroll systems, all thanks to its intuitive cloud-based loyalty management and gamification features. Established by a team that believes in the power of real-time customer loyalty insights to generate profound marketing strategies and financial success, LoyaltyMatch reflects this mission throughout its offerings. Consequently, clients enjoy a holistic cloud-based platform that supports a unified strategy to boost loyalty and engagement across numerous channels, including social media, online, mobile, in-store, and automated interactions. This forward-thinking method not only enables brands to connect more deeply with their customers but also fosters a stronger bond with employees, enhancing the overall experience. In this way, LoyaltyMatch positions itself as a pivotal tool for businesses aiming to thrive in a competitive landscape.

What is CrowdTwist?

Cultivate meaningful relationships with your most important clients by implementing loyalty and reward programs specifically tailored to their needs. The Oracle CrowdTwist Loyalty and Engagement platform not only enhances your profitability but also fortifies customer connections and improves retention rates. By collecting data from every customer interaction, you can develop a detailed 360-degree profile that facilitates personalized communication and offerings. It's essential to nurture customer loyalty by providing consistent loyalty experiences across all platforms, whether they are in-person or online. Utilize actionable insights gathered from customer interactions across a variety of channels to strengthen these relationships further. Move past simple transactions by involving customers through gamification, which will help you understand their motivations and purchasing behaviors more deeply. This comprehensive strategy will not only increase customer satisfaction but will also foster enduring loyalty and advocacy for your brand, ultimately creating a community of dedicated supporters. By prioritizing these relationships, you pave the way for sustained growth and success in a competitive landscape.

Media

Media

Integrations Supported

HubWorks Retail Task Management System
Zip Forecasting

Integrations Supported

Bazaarvoice
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
X (Twitter)
dotdigital Engagement Cloud

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

LoyaltyMatch

Company Location

Canada

Company Website

www.loyaltymatchondemand.com

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/marketing/customer-loyalty/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Member Portal
Membership Management
No-Card Loyalty System
Rewards Management

Customer Retention

Not specified

Loyalty Management

Not specified

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