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What is LucidAct?

Launch your services swiftly and economically through the provider portal from LucidAct Health. With this innovative platform, you can expand your offerings effectively and without unnecessary costs. LucidAct facilitates the creation of a secure API-driven data feed from your apps or devices, and if needed, we can also link you to a network of experienced care coordinators and nurses. Our workflow module is akin to Trello but tailored for healthcare teams, making task assignments easier while delivering timely notifications throughout the patient care journey. You have the ability to guide your remote care team with prompt tasks that align with the workflows you design or adjust as needed. This platform not only aids in symptom tracking but also promotes proactive patient engagement, generating valuable reports on productivity and task management. Furthermore, our solution supports API-driven data integration to optimize your operations seamlessly. The payment module operates similarly to Stripe, modernizing the payment process by replacing outdated insurance communication methods with efficient digital solutions. Providers will enjoy easy access to essential data and analytics that illuminate patient outcomes and engagement levels. Ultimately, your Provider Portal acts as a crucial sales channel, enhancing your overall reach. Additionally, utilizing these advanced tools can lead to a remarkable improvement in the quality of care delivered to patients while bolstering operational efficiency. By prioritizing these enhancements, healthcare organizations can meet the evolving demands of the industry and better serve their communities.

What is LUCID Messenger?

LUCID Messenger distinguishes itself as the first-ever two-way SMS service designed exclusively for the hospitality industry. When paired with LUCID PROMIS Hotel Management Software (PMS), it offers a robust suite of features that facilitate smooth communication channels. Additionally, LUCID Messenger can seamlessly integrate with a range of other PMS platforms, enabling crucial operations such as sending out reservation confirmations and launching SMS marketing campaigns. Depending on the PMS in use, a variety of supplementary features can be activated to enhance functionality. The system is capable of dispatching alerts concerning room availability and occupancy levels, as well as current Average Room Rate (ARR) information to managers on-site, with customizable alert frequencies. It also systematically sends Night Audit summaries, detailing revenue, occupancy rates, and ARR figures to managers at specified intervals each day, ensuring they are well-informed. Notifications related to applied discounts, unusually high bills, voided transactions, and reservation cancellations are sent directly to in-house managers. Moreover, messages from guests are delivered straight to their mobile phones, while any complaints are quickly directed to the relevant departments or personnel for timely resolution. This streamlined communication framework not only fosters improved operational efficiency within hotel management but also elevates the overall guest experience by addressing their needs promptly and effectively.

Media

Media

Integrations Supported

Care Director
EpicCare EMR
Intergy EHR
athenaOne
eClinicalWorks

Integrations Supported

Microsoft 365
Microsoft Excel

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

LucidAct

Date Founded

2017

Company Location

United States

Company Website

www.lucidact.com/digital-health-companies

Company Facts

Organization Name

LUCID

Date Founded

2001

Company Location

India

Company Website

www.lucidpromis.com/hotel-messenger-software/

Categories and Features

Care Coordination

Not specified

Patient Portal

Not specified

Categories and Features

Guest Messaging

Not specified

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