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What is Luma Health?

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platformâ„¢ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrockâ„¢, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

What is Intiveo?

Discover communication software designed to enhance interactions with patients on a personal level. Effortlessly connect with your patients through features that can be customized and automated for appointment confirmations, recall reminders, booking requests, and reputation management. Tailor text, email, and voice reminders to suit various appointment types, addressing the distinct requirements of your dental practice. Facilitate effective communication in multiple languages to ensure that all patients feel included. Intiveo is versatile enough to be used in diverse environments, whether you're an independent practitioner, part of a multi-location clinic, an academic institution, or a dental service organization managing several offices. This adaptability makes it an ideal choice for all communication needs. Additionally, Intiveo’s after-care services enhance the bond of trust between patients and their providers, reassuring them about their choices in care while also helping to reduce negative online feedback and encourage referrals. By providing superior support, it significantly improves the overall relationship between practitioners and their patients, fostering a more positive healthcare experience.

Media

Media

Integrations Supported

CareCloud
Intergy EHR
MEDITECH Expanse
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
WebPT
athenaClinicals
eClinicalWorks

Integrations Supported

OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS
Zoom Phone

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Luma Health

Date Founded

2015

Company Location

United States

Company Website

www.lumahealth.io

Company Facts

Organization Name

Intiveo

Date Founded

2010

Company Location

Canada

Company Website

intiveo.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Medical Scheduling

Appointment Management
Drag & Drop
Multi-Location
No-Show Tracking
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Progress Tracking
Self Management

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Reminders
SMS Messaging

Queue Management

Not specified

Telemedicine

Not specified

Vaccine Management

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Mobile Access
Multi-Location
Recurring Appointments

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access

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