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What is LumenVox Automatic Speech Recognition (ASR)?

Voice recognition and authentication technologies powered by AI have the potential to revolutionize how customers engage with services. With adaptable voice-enabled solutions, you can cater to the diverse needs of your clientele in a timely and cost-effective manner. Our primary focus is on voice enablement for applications, ensuring that you receive exceptional voice automation and interaction experiences. The LumenVox ASR and TTS systems offer both precision and affordability, enhancing efficiency for both customers and service providers alike. You will find that every interaction can be unique, catering to the individual needs of each caller. Furthermore, our technology supports the recognition of various dialects through a unified global language model, providing unparalleled versatility in features, implementation, and revenue generation. With LumenVox, your only limit is your imagination, as we empower you to conceptualize and construct innovative solutions tailored to your requirements.

What is AppTek?

AppTek is a leader in the realms of artificial intelligence (AI) and machine learning (ML), focusing on automatic speech recognition (ASR), neural machine translation (NMT), and natural language understanding (NLU). Their cutting-edge platform delivers exceptional solutions for real-time streaming and batch processing, available through cloud services or on-premises installations, serving a wide range of industries including media and entertainment, government, call centers, and large enterprises. The products developed by a talented team of scientists and research engineers support a variety of languages, dialects, and communication methods. Utilizing sophisticated deep neural networks, AppTek significantly improves the accuracy and efficiency of speech and text data transcription and understanding. Additionally, their unwavering dedication to innovation solidifies AppTek's role as a pivotal force in the evolution of intelligent communication technologies, continuously pushing the boundaries of what is possible in the industry. As they advance, AppTek aims to further refine their technologies to meet the growing demands of an increasingly interconnected world.

Media

Media

Integrations Supported

ActiveScale
Avaya Experience Platform
Cisco AnyConnect
Five9
Twilio
Vocantas Communicate

Integrations Supported

ActiveScale
Avaya Experience Platform
Cisco AnyConnect
Five9
Twilio
Vocantas Communicate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com

Company Facts

Organization Name

AppTek

Date Founded

1990

Company Location

United States

Company Website

www.apptek.com

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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