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What is Luminoso?

Luminoso revolutionizes the way unstructured text data is transformed into essential business insights. By harnessing common-sense artificial intelligence, we enable organizations to comprehend and act upon the information they receive. Our platform is designed to require minimal setup, ongoing maintenance, or training, and it operates without the need for any initial data input. Luminoso merges cutting-edge natural language understanding technology with an extensive knowledgebase to learn and interpret words in context as humans do, allowing for rapid text analysis that takes minutes rather than months. Furthermore, our software supports over a dozen languages natively, empowering leaders to swiftly investigate data relationships, understand feedback, and prioritize queries to maximize value. As a privately held company, Luminoso is based in Boston, MA, and is dedicated to simplifying the complexity of data interpretation for organizations worldwide.

What is EnjoyHQ?

A comprehensive research system is essential for maximizing efficiency and effectiveness. By centralizing your research data, you can enhance collaboration and standardize your research processes seamlessly. Sharing insights becomes a breeze, and maintaining an organized classification system is straightforward, making it simple to manage tags, properties, and labels. Ensure data security and compliance with privacy regulations, which is why organizations, both public and private, place their trust in this system worldwide. Dive deep into your data to generate impactful reports and effortlessly connect various insights. With the ability to locate information in seconds and utilize a plethora of filters, your research capabilities are significantly enhanced. Enjoy the benefits of an AI-powered search that truly delivers. Standardizing your research practices is easy with customizable templates accessible to all team members, empowering more individuals to conduct thorough research. Additionally, integrated features provide unparalleled advantages, allowing for swift access to customer feedback while simplifying workflows that would typically require complicated tools like Zapier. Plus, there are no extra fees for uploading files of any size or format. Convert audio and video files into timestamped transcripts instantly, and gain immediate visibility into who is sharing insights, fostering a more collaborative research environment. As a result, your team can work more efficiently and effectively than ever before.

Media

Media

Integrations Supported

Integrations Supported

AskNicely
Box
Delighted
Dropbox
Google Docs
Google Drive
Google Meet
Help Scout
Jira
Jira Service Management
Salesforce
SatisMeter
Slack
Trustpilot
Typeform
X (Twitter)
Zapier
Zoom

API Availability

API Availability

Pricing Information

$1250/month

Pricing Information

$25 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Luminoso Technologies Inc.

Date Founded

2010

Company Location

United States

Company Website

luminoso.com

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

www.usertesting.com/platform/enjoyhq

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Sentiment Analysis
Text Analysis

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics

Experience Management

Analytics
Customer Segmentation
Sentiment Analysis
Text Analysis

Machine Learning

Deep Learning
Model Training
Natural Language Processing (NLP)
Visualization

Natural Language Processing

In-Database Text Analytics
Parsing
Part-of-Speech Tagging
Stemming/Lemmatization
Tokenization

Predictive Analytics

AI / Machine Learning
Sentiment Analysis

Qualitative Data Analysis

Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Text Mining

Document Filtering
Graphical Data Presentation
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Product Management

Collaboration
Feedback Collection
Idea Management
Requirements Management
Workflow Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
User Research Analysis

UX

User Journeys
User Research

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5.0 out of 5 stars