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What is Lya?

Lya is an all-encompassing software solution designed specifically for insurance brokerages, merging critical functionalities like CRM, advisory services, sales assistance, contract management, compliance oversight, and business performance assessment into a single, cohesive platform aimed at insurance professionals. This sophisticated insurance CRM aggregates essential data concerning clients, prospects, portfolios, and business endeavors, allowing teams to effectively manage their entire brokerage operations from one centralized dashboard. The platform includes automated compliance features that cater to regulatory standards such as DDA, GDPR, AML-CFT, and DORA, ensuring complete traceability of the necessary actions taken to meet these standards. Furthermore, Lya supports client and partner portals, subscription workflows, product configuration, claims processing, commission reconciliation, retrocessions, and the tracking of customer inquiries while also providing thorough reporting and analytics capabilities. Its distribution workflows integrate CRM functions, compliance systems, client engagement tools, and sales support features, while the after-sales modules proficiently handle contracts, commissions, and claims, thereby enhancing the overall operational productivity for its users. By simplifying these crucial functions, Lya allows insurance professionals to concentrate more on nurturing client relationships and pursuing strategic growth objectives, thereby significantly improving their overall effectiveness in the industry. Ultimately, the platform not only streamlines operations but also positions brokerages to adapt to an ever-evolving market landscape.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

€35 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lya

Date Founded

2018

Company Location

France

Company Website

www.lyaprotect.com

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

Categories and Features

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