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What is Lyssna?
Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences.
Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure.
First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first.
Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas.
Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process.
Card sort testing aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require.
Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics.
The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. Live website testing is also available, revealing where users struggle on real tasks.
Newest feature, Spaces and wallets will help organize research by team or project while managing budget allocation in one place.
Built for brands of all sizes, Lyssna supports designers, marketers, researchers, and product leaders.
What is Askable?
Askable serves as a holistic research operations platform designed to empower UX and product teams by providing essential tools for user research, encompassing recruitment, execution, analysis, and reporting, all within a unified interface. Its intuitive drag-and-drop study builder supports unmoderated testing and enables live video moderation, accommodating diverse research methods such as surveys, online tasks, card sorting, tree tests, and diary studies, thereby reducing the need to alternate between multiple applications. Moreover, it grants access to a meticulously vetted global participant panel from more than 50 countries while streamlining participant recruitment, scheduling, and incentive management, alongside offering advanced analytics through features like heatmaps, path flows, and AI-generated summaries that reveal significant trends and insights. The platform is specifically designed to eliminate research bottlenecks and hasten the process of delivering actionable insights, allowing teams to swiftly move from initiating studies to obtaining results. By integrating all these capabilities in one solution, Askable not only improves operational efficiency but also cultivates a richer comprehension of user behavior, thus leading to more informed product decisions. This comprehensive offering positions teams to tackle user research challenges more effectively and enhance their overall workflow.
Integrations Supported
Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
Integrations Supported
Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
API Availability
Has API
API Availability
Has API
Pricing Information
$82 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lyssna
Date Founded
2008
Company Location
Australia
Company Website
lyssna.com
Company Facts
Organization Name
Askable
Date Founded
2016
Company Location
Australia
Company Website
www.askable.com
Categories and Features
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
