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What is MANTL?

Uncover the key factor driving the swift growth of banks and credit unions by enhancing your account holder acquisition through our all-encompassing omnichannel account opening solution, which integrates seamlessly with your core systems. This cutting-edge method guarantees a delightful experience for both consumers and businesses alike. Our platform simplifies the onboarding process for new and existing clients, enabling you to engage with customers wherever they may be. With our solution, you can open and fund deposit accounts in less than three minutes. Furthermore, you can optimize your operations by automating up to 97% of application decisions, allowing for increased account openings across various channels, whether online, in-branch, or through mobile devices. Our technology supports real-time integration with your core banking system. MANTL not only works in perfect harmony with all core banking systems but also partners with leading fintech platforms to enhance functionality. Enjoy the advantages of seamless integration with top-tier providers. By utilizing over 30 data sources, MANTL automates more than 90% of KYC decisions, significantly lessening the reliance on time-consuming manual reviews. Moreover, our no-code, real-time configurability grants you the power to swiftly modify risk thresholds, underwriting criteria, product rates, and much more, ensuring alignment with your institution's changing requirements. This adaptability not only allows you to respond swiftly to market fluctuations but also guarantees that you maintain exceptional service levels and customer satisfaction. Ultimately, embracing our solution positions your institution for sustained growth and success in a competitive landscape.

What is Lynq by Agent IQ?

Lynq, developed by Agent IQ, represents a cutting-edge relationship banking platform powered by artificial intelligence, designed to help financial institutions improve customer relationships beyond the confines of traditional branch settings. This platform combines instant AI-driven self-service options with easy access to personal bankers, allowing clients to receive prompt answers and tailored support effortlessly. Key features include asynchronous messaging, video conferencing, voice calls, co-browsing capabilities, and secure file sharing to enhance communication. The AI further supports employees by suggesting responses, automatically tagging conversations, translating messages, and summarizing discussions to boost productivity. Teams can efficiently coordinate outreach initiatives using role-based routing, organized queues, SMS notifications, push alerts, and proactive updates to keep clients informed. Management has access to analytical tools that observe discussion trends, evaluate sentiment, and monitor resolution times for ongoing improvement. Lynq is designed for seamless compatibility with existing digital banking and customer relationship management systems through APIs and webhooks, ensuring a smooth implementation process. Security protocols adhere to SOC 2 standards, with single-tenant hosting located in the United States and strong encryption safeguarding data both during transmission and storage. Moreover, financial institutions can personalize user experiences to cater to distinct customer demographics, branches, and service lines, resulting in a more customized banking journey. This all-encompassing strategy not only fortifies customer relationships but also fosters growth in an increasingly competitive banking environment, ultimately leading to enhanced customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Alloy
BusinessManager
FIS Hedge Fund Portfolio Manager
Finastra Essence
First Data
Fiserv
Google Cloud Platform
Plaid
SendGrid
Stripe
Twilio

Integrations Supported

Alloy
BusinessManager
FIS Hedge Fund Portfolio Manager
Finastra Essence
First Data
Fiserv
Google Cloud Platform
Plaid
SendGrid
Stripe
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MANTL

Date Founded

2016

Company Location

United States

Company Website

www.mantl.com

Company Facts

Organization Name

Agent IQ

Date Founded

2015

Company Location

United States

Company Website

www.agentiq.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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