Help Lightning Reviews & Ratings

Help Lightning

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is MAXWORK Smart Factory?

MAXST is an advanced metaverse platform that merges augmented reality with the physical world. At the heart of its offerings is the Maxwork Smart Factory (MSF), a pioneering AR solution tailored for equipment inspections, which revolves around four essential features: admin, create, direct, and remote. This Software as a Service (SaaS) model is perfect for any facility looking to improve equipment oversight and boost productivity through streamlined AR inspections, detailed management of inspection histories, and quick problem resolution with AR remote assistance. Dive into the MSF innovation in your sector with a free one-month trial. MAXST's portfolio spans from business applications to more extensive systems, catering to diverse operational requirements. Using a camera, users can visualize the day's inspection tasks directly superimposed on the machinery, facilitating immediate, paperless inspections and documentation of results. In addition, all inspection data gathered on mobile devices is securely stored on a server, granting immediate access to results and significantly improving operational efficiency. With MAXST's advanced technology, the future of equipment management is not just envisioned; it is within your reach. By embracing this innovative approach, businesses can transform their operational strategies and achieve greater success.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

MAXST

Company Location

Korea

Company Website

maxst.com/en/MSF.php

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

Connected Worker

Not specified

Equipment Management

Not specified

Smart Factory

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

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