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What is MCN Policy Manager?

MCN Solutions delivers specialized healthcare policy management software built to enhance compliance, efficiency, and organizational communication. Developed by healthcare experts, the platform addresses the complex regulatory and accreditation requirements faced by hospitals, clinics, and health systems. For 37 years, MCN has supported more than one million end users with secure, centralized document management solutions. Its flagship tools, including Policy Manager and StayAlert!, ensure that policies remain updated, accessible, and aligned with evolving industry standards. The system streamlines document revisions, imports, and approvals, reducing administrative bottlenecks and strengthening governance processes. Through collaborative onboarding and tailored implementation strategies, MCN aligns its technology with each organization’s specific operational needs. Clients benefit from a knowledgeable support team that remains engaged long after go-live, contributing to a 98% customer satisfaction score. The platform promotes transparency and accountability by enabling leadership to manage updates efficiently while maintaining version control and audit readiness. Secure storage and structured workflows help healthcare teams communicate changes clearly and consistently across departments. Accreditation preparedness becomes easier with automated alerts and standardized document controls that reduce compliance risk. By integrating policy management into everyday operations, MCN empowers healthcare organizations to focus more on patient care and less on administrative complexity. Following its acquisition by Ntracts, MCN Solutions continues to expand its capabilities while maintaining its commitment to healthcare-driven innovation. With a strong foundation of experience and customer trust, MCN remains a leading provider of healthcare policy management technology.

What is Healthicity?

Healthicity delivers an integrated compliance and auditing platform designed to simplify regulatory responsibilities across healthcare organizations of all sizes. Its approach combines workflow automation, document management, education delivery, incident tracking, and real-time reporting into a centralized, cloud-based system. Compliance Manager allows administrators to train staff, store policies, conduct risk assessments, investigate incidents, and track attestations in one secure location. The auditing solution streamlines audit creation, document review, corrective action planning, and performance monitoring, eliminating the need for manual spreadsheets or disconnected tools. Users appreciate the software’s clean interface, customizable setup, and ability to support multi-location operations with consistent oversight. The platform improves transparency by making audits, investigations, and compliance activities traceable and reportable at any time. Healthicity’s customer support team is highly regarded for its responsiveness and expertise, ensuring organizations get the guidance they need. Testimonials highlight significant time savings, stronger reporting capabilities, and smoother collaboration across departments. By consolidating formerly scattered workflows, Healthicity helps healthcare teams operate with greater clarity and preparedness. Ultimately, the platform empowers organizations to maintain compliance, manage risk, and deliver high-quality patient care with confidence.

Media

Media

Integrations Supported

Compliance Manager by Healthicity
Healthicity Audit Manager

Integrations Supported

Compliance Manager by Healthicity
Healthicity Audit Manager

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MCN Solutions

Date Founded

1987

Company Location

United States

Company Website

www.mcnsolutions.com

Company Facts

Organization Name

Healthicity

Date Founded

2015

Company Location

United States

Company Website

www.healthicity.com

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

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