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What is MIRSAL?

I-SOFT provides an electronic messaging solution aimed at streamlining the operational and administrative aspects of client correspondence, covering domains such as education, research, and business management. This system is primarily designed to serve as an essential business tool. In line with broader strategic objectives, the Mirsal services are employed to share information, improve communication, and encourage the flow of ideas among users. Users of Mirsal are required to adhere to established best practices applicable to all electronic mail systems and services overseen by the client. Additionally, all email records generated through Mirsal are maintained by the client’s staff or other authorized personnel who access the electronic messaging services offered by I-SOFT, thereby ensuring that the communication remains both secure and well-organized. These protocols contribute to a dependable framework for efficient correspondence within the client's operations, further enhancing overall productivity and collaboration.

What is HawkSoft?

Successful client retention is fundamentally rooted in an agency's capability to deliver exceptional value to its policyholders. HawkSoft's Retention Alerts highlight clients that need attention, allowing your team to provide timely and proactive assistance. It’s essential that every interaction creates a memorable experience for clients. Tasks that usually take other agencies twenty-five minutes can be completed in just five minutes with the right tools. This efficiency not only optimizes your current client interactions but also streamlines your sales pipeline. The Lead Management categories from HawkSoft clearly indicate where clients stand within your sales funnel. Additionally, integrated cross-sell and upsell reports help identify policyholders who could benefit from further services. Effective communication with clients can occur through batch emails, letters, text messages, and planned outreach efforts. However, if data is challenging to access or utilize, its value diminishes significantly. Monitoring agency health and essential metrics is crucial. Evaluate monthly close ratios by producer, the average number of policies per client, commissions from various carriers, retention rates, and detailed reports on your book of business, among other key indicators. Our reports are crafted to be actionable, enabling you to send batch emails directly from the report interface for optimal efficiency. Furthermore, being attentive to your clients’ evolving needs can greatly improve your agency’s overall performance and foster long-lasting relationships. This proactive approach not only enhances client satisfaction but also contributes to sustained agency growth.

Media

Media

Integrations Supported

Canopy Connect
Certificial
Formstack
Gaya Ai
Pathway Insurance Software
Sonant
vBots

Integrations Supported

Canopy Connect
Certificial
Formstack
Gaya Ai
Pathway Insurance Software
Sonant
vBots

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

I-SOFT

Company Location

United Arab Emirates

Company Website

www.idealsoftemirates.com

Company Facts

Organization Name

HawkSoft

Date Founded

1995

Company Location

United States

Company Website

www.hawksoft.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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