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Ratings and Reviews 0 Ratings
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What is MO.S.T.?
Founded in Tucson, Arizona, Mobile Software Technology, LLC introduced the MO.S.T. Contractor program in 2008, following extensive collaboration with leading industry professionals and significant investment in development to tackle major workflow issues encountered by HVAC, plumbing, and electrical contractors across the country. The initiative is designed to reduce the repetitive data handling performed by staff, which can lead to higher error rates and client dissatisfaction. MO.S.T. encompasses critical features such as billing and invoicing, management of call centers, oversight of contracts, a customer database, dispatching functions, electronic signatures, job management, mobile accessibility, the ability to create quotes and estimates, routing and scheduling, tracking service history, technician management, and work order handling within a single, highly customizable platform tailored for office, field, and management teams. This holistic strategy not only simplifies operations but also boosts overall efficiency for contractors in various sectors. By integrating these capabilities into one cohesive solution, MO.S.T. enables businesses to deliver a more seamless and dependable service to their clientele while fostering stronger customer relationships. Ultimately, the program is a game-changer in the industry, promoting better workflow and client satisfaction.
What is CallBack HVAC?
CallBack HVAC is a specialized solution designed for HVAC businesses that addresses the challenge of missed calls by sending prompt text messages to engage potential customers. If a customer calls and the call goes unanswered, this software swiftly sends out a text to retain their interest, thereby reducing the likelihood of them seeking help from competitors.
HVAC owners and managers overseeing multiple teams can leverage CallBack HVAC to significantly decrease the chances of losing out on jobs due to missed calls, as it functions continuously without needing any manual intervention. In the event of a missed call, customers are met with an immediate, customizable text response, ensuring they feel valued and informing them that assistance will be forthcoming.
This platform includes a range of impressive features such as automatic text responses for missed calls, customizable SMS templates that can be tailored to fit any brand voice, real-time notifications, and an easy-to-navigate dashboard for tracking all communications. Importantly, there are no long-term commitments, complex installation processes, or reliance on answering services associated with the use of this service.
Utilizing Twilio for dependable SMS communication, CallBack HVAC is provided as a cloud-based SaaS solution, meaning users can access it without the need for software installation. The pricing starts at $99 per month for beta users, eventually increasing to $149 per month, with a free trial available for those interested in testing its features before making a financial commitment. This forward-thinking approach enables HVAC companies to effortlessly maintain effective communication with prospective clients, ensuring they do not miss out on valuable opportunities. Furthermore, the ease of use and accessibility of this service can lead to improved customer satisfaction and potentially higher conversion rates for HVAC businesses.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mobile Software Technology
Date Founded
2009
Company Location
United States
Company Website
www.mostfor.com
Company Facts
Organization Name
CallBack HVAC
Date Founded
2026
Company Location
United States
Company Website
callbackhvac.com
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Categories and Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win