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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
What is MODA?
MODA is an innovative application for Microsoft Teams that empowers users to design customized and collaborative dashboards. With just a couple of clicks, you can establish workspaces specifically tailored to the requirements of your team members by utilizing MODA's extensive widget catalog. This tool not only engages your frontline workers but also enhances communication through its distinctive mobile experience. Users can enjoy a comprehensive view of the entire Microsoft 365 ecosystem seamlessly within Microsoft Teams. By consolidating your business tools, communication channels, and resources, MODA maximizes the effectiveness of your Digital Workplace. Elevate the employee experience within Teams and transform collaboration with MODA today, ensuring that all team members can contribute effectively to their projects.
What is HulerHub?
Manage the entire employee journey effortlessly from beginning to end. Connect immediately with all your cloud-based tools, applications, and resources. Keep track of return on investment and engagement metrics using real-time analytics. Kick off the process quickly without requiring any technical expertise or design knowledge. Attract, inspire, and retain talent with the top employee experience platform currently available. This represents a transformed digital employee experience. As the workplace continues to change, the expectations of your workforce also evolve. Improve ROI across your workplace tools while maximizing existing investments through immediate data insights. Cultivate talent retention by delivering unforgettable initial impressions through user-friendly personalized content. Conventional intranets can often feel heavy, obsolete, and disengaging, resulting in low user interaction and increased turnover. In contrast, HulerHub offers a contemporary solution. This employee experience platform is crafted to enhance the employment journey through customized digital interactions that align with the unique needs and preferences of each employee. By embracing this innovative approach, organizations can create a more engaged and satisfied workforce.
Integrations Supported
Microsoft Teams
Mozzaik365
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mozzaik365
Date Founded
2017
Company Location
France
Company Website
en.mozzaik365.com
Company Facts
Organization Name
HulerHub
Company Location
United States
Company Website
huler.io