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What is MPP BI?

A Business Intelligence solution that works effortlessly with massively parallel databases is engineered for data visualization, operational analytics, and comprehensive tracking and reporting functionalities. MPP BI paves the way for efficient access to your business data by ensuring that all essential information from diverse sources is meticulously prepared, cleaned, and consolidated for your operational needs. The platform’s versatility is highlighted by a wide range of integration options tailored to suit your specific requirements. Its extensive processing capabilities enable endless combinations of various data types, processing methods, and update frequencies, catering to dynamic business environments. For visualization purposes, the platform provides a wealth of essential data visuals and user-friendly features like drilling down, ratings, and other tools that facilitate informed decision-making processes. Enhancing collaboration, it supports interactive presentations, seamless embedding of analytics into your corporate portal, and straightforward data export options. Furthermore, the platform is equipped with advanced text analytics that reveal crucial insights from your text data. Leveraging the MPP BI framework, our high-speed and scalable text analytical engine, MPP NLP, incorporates functionalities such as text filtering and both rule-based and machine learning classification, optimizing your data analysis efforts. By marrying these robust features, organizations can achieve a profound comprehension of their data ecosystem, ultimately enabling them to make wiser, data-driven decisions. This comprehensive suite not only enhances operational efficiency but also empowers teams to adapt swiftly to changing market demands.

What is Caplena?

• Recognize Patterns • Showcase Outcomes • Topic Sentiment Evaluation • Amplified by Collaborative Intelligence Caplena is a cutting-edge customer feedback platform that employs augmented intelligence to empower market researchers, customer experience professionals, and consultants in uncovering deep insights from qualitative textual data. The idea for Caplena originated from co-founders Maurice and Pascal, who identified that many market research firms dealing with customer feedback face a prevalent issue: an abundance of open-ended responses paired with a lack of time for comprehensive analysis. Since its inception in the Spring of 2018, Caplena has successfully analyzed over 50 million responses and continues to add approximately 120 new projects weekly. Currently, it is recognized as the leading text analytics tool for over 100 companies in more than 15 countries, with prominent clients such as Swisscom, eBay, DHL, Coop, and Joyn, highlighting its significant influence and value in the market research sector. Its growth trajectory not only underscores its effectiveness but also illustrates the increasing reliance on technology-driven solutions in understanding consumer feedback.

Media

Media

No images available

Integrations Supported

Axis LMS
Quickwork

Integrations Supported

Axis LMS
Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MPP Insights

Date Founded

2022

Company Location

United States

Company Website

mppbi.com

Company Facts

Organization Name

Caplena

Date Founded

2017

Company Location

Switzerland

Company Website

caplena.com/en/

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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