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What is MSP360 Connect?

A reliable, swift, and secure solution for remote access enables users to connect efficiently to devices and servers, facilitating quicker problem resolution. This technology enhances productivity by allowing immediate intervention from virtually anywhere.

What is EV Reach?

Go beyond simply responding to incidents by taking initiative to prevent them, all while ensuring that the end user experiences no disruption. With the Reach process automation and remote support access technologies from EV, support agents will be equipped with a comprehensive and in-depth view of all IT services, from infrastructure to endpoints, which will empower them to resolve issues proactively before they can impact business operations. Provide your users with a highly secure and reliable remote access solution. Our state-of-the-art remote desktop technology ensures immediate access for users and systems, no matter where they are situated. Furthermore, you can effectively oversee screen activity and the health status of multiple machines through our multi-machine screen monitoring tool. We support a wide array of platforms and system types via various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our efficient system management works quietly in the background, enabling you to assist users seamlessly without causing interruptions, ultimately boosting overall productivity. By implementing this proactive strategy, you not only reduce the risk of potential issues but also cultivate a more streamlined and effective IT environment, setting the stage for ongoing innovation and improvement.

Media

Media

Integrations Supported

MSP360 Managed Backup
MSP360 RMM
ScalePad Backup Radar

Integrations Supported

Active Directory
Citrix Analytics
Windows Terminal

API Availability

API Availability

Pricing Information

$89.99 per year
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MSP360

Date Founded

2011

Company Location

United States

Company Website

hubs.ly/Q012Jhwr0

Company Facts

Organization Name

EasyVista

Company Location

United States

Company Website

www.easyvista.com/products/reach-end-to-end-service

Categories and Features

Remote Desktop

Chat
File Transfer
Mobile Device Access
Record Remote Sessions
User Management

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording

Secure Remote Access

Not specified

Categories and Features

Remote Support

Not specified

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