Top MSP360 Connect Alternatives

ISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

LogMeIn Rescue is a powerful and secure enterprise remote support platform designed to empower IT teams and service providers to deliver exceptional technical assistance at scale. Supporting more than one billion remote sessions worldwide, Rescue provides technicians with fast, reliable, one-click access to user devices across Windows, macOS, Linux, Chrome OS, iOS, and Android platforms, regardless of location or network. The software offers robust security features including permission-based access controls, PIN code validation, IP restrictions, single sign-on (SSO), Active Directory synchronization, and 256-bit AES encryption to safeguard sensitive information throughout support sessions. Rescue’s centralized command center simplifies IT administration by enabling custom security configurations, unlimited user group creation, session recordings, and real-time team performance monitoring. Enterprises benefit from extensive brand customization options that allow personalized user interfaces, chat tools, and multiple connection methods to enhance the customer experience. The platform integrates with various enterprise applications and provides advanced in-session tools to quickly diagnose and resolve issues, including support for inactive devices. A Forrester study confirms Rescue’s strong return on investment, with payback periods under six months due to faster ticket resolutions and improved operational efficiency. User testimonials highlight Rescue’s reliability, flexibility, and security, especially for complex IT environments and multi-platform support. Rescue is ideal for organizations facing increasing security threats, limited IT resources, and the need to scale support efficiently. Overall, LogMeIn Rescue combines enterprise-grade security, scalability, and customization to meet the evolving needs of modern IT support teams.

Unlock the full potential of your remote support capabilities with N-able Take Control. Developed by N-able, this fully cloud-based remote access software offers instantaneous two-way communication, enabling connections in a mere five seconds along with productive remote sessions. It also boasts robust support features, including command line access and the Windows event viewer, to streamline troubleshooting. Utilizing peer-to-peer technology, N-able Take Control provides prompt and on-demand assistance across a diverse range of devices, from Windows PCs and Macs to iOS and Android smartphones. Whether you need quick resolutions or continuous support, this software guarantees that professional help is only a click away, ultimately boosting productivity and enhancing user experience. With N-able Take Control, you can ensure that your team stays connected and efficient, no matter where they are located.

Dameware Remote Everywhere (DRE) from SolarWinds® is an effective remote support tool that enables IT specialists to efficiently connect to any device or system in order to address issues. With its strong visibility features and communication options, it facilitates prompt problem resolution while enhancing user satisfaction. DRE is equipped with a robust set of tools, comprehensive reporting, and session monitoring capabilities, all offered at a significantly lower price compared to high-end premium alternatives. This makes it an attractive option for organizations looking to improve their IT support efficiency without breaking the bank.

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

Are you capable of coding, writing, programming, illustrating, or editing images on your computer? Imagine the convenience of having your windows organized perfectly in size and position for each task, all effortlessly restored with a single button press. SmartWindows makes this a reality! You can easily switch between layouts tailored to your coding, gaming, and writing preferences. With SmartWindows, you will save valuable time and enhance your daily productivity. Not only does it manage and restore the positions of your applications, but it also remembers and opens your files for you. SmartWindows is compatible with all your essential applications like Word, PowerPoint, Excel, Notepad, and more. You’ll appreciate the flexibility and freedom that multiple monitors provide for your work. Plus, SmartWindows seamlessly supports multiple displays at once, allowing you to restore app positions across each monitor effortlessly. Experience a more organized workspace and streamline your workflow today!

FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

LogMeIn Pro is a comprehensive remote access platform tailored for individuals and small businesses seeking secure and flexible connectivity to their PCs and Macs from anywhere in the world. The software provides high-speed remote control that makes working remotely feel like being at the office, supporting seamless access from desktops, browsers, and mobile devices on iOS and Android. LogMeIn Pro offers unlimited user access, facilitating instant collaboration and file sharing between remote devices without the hassle of emailing files back and forth. Users can print documents from a remote computer to a local printer and view multiple remote monitors simultaneously through its multi-monitor display feature. The platform also includes Bitdefender antivirus to protect endpoints against malware, viruses, and sophisticated cyber threats. Available subscription plans allow users to connect to 2, 5, or 10 computers, providing scalable options for various needs. Business owners like Anthony Karpouzis rely on LogMeIn Pro to stay connected with staff and manage operations remotely, ensuring smooth business continuity. The platform emphasizes security with two-factor authentication and other robust safeguards. LogMeIn Pro’s user-friendly interface and dependable performance make it ideal for maintaining productivity and collaboration outside the traditional office setting. Overall, it empowers remote workforces by simplifying access, enhancing security, and improving flexibility.

Secomea Prime delivers a powerful solution for secure remote access and industrial IoT, meticulously crafted to meet the needs of operational technology and industrial control systems. This innovative platform enables technicians, vendors, and maintenance teams to remotely access, configure, troubleshoot, and service various machines, including PLCs, HMIs, SCADA, DCS, and RTUs, from any device, regardless of location, while eliminating reliance on traditional VPNs, open ports, or incoming traffic. Central to this system is the versatile SiteManager gateway, available in both hardware and software formats, which facilitates connections to both legacy and modern OT equipment and supports a diverse range of protocols, such as Modbus, Ethernet/IP, serial/USB, and Layer-2 tunneling. The deployment process is generally quick, often finalizing in under a day per site, after which Secomea ensures meticulous remote-access management through its GateManager and LinkManager tools. Administrators have the capability to enforce detailed, role-specific access controls and user authentication via secure methods, including multi-factor authentication and single sign-on solutions like Azure AD or Okta. In addition, every remote session is thoroughly monitored, logged, and documented to assist with audit, compliance, and troubleshooting tasks, thereby reinforcing security and accountability within the operational framework. This comprehensive monitoring and streamlined access significantly boost operational efficiency and increase machine uptime, ultimately leading to enhanced productivity and cost savings for organizations.

UltraViewer is a versatile software that enables users to remotely access and control computers from afar. This tool serves various purposes, such as assisting family members with technical issues on their PCs or guiding friends through software usage without the need for physical travel. Additionally, it allows individuals to connect to their home computers while traveling, ensuring they can complete work tasks seamlessly. Some notable features of UltraViewer include: - The ability to access and manage remote computers through instant messaging, with a stable and fast connection. - Simultaneous control of an unlimited number of computers. - Easy and secure file sharing, with full control over the process, although larger file sizes may depend on the version. - The option to power on remote computers, enabling work from any location with internet access. - The capability to record control sessions for future monitoring or review. With these functionalities, UltraViewer proves to be an indispensable tool for remote collaboration and support.

Dualmon offers dependable, efficient, and budget-friendly remote access solutions specifically designed for small to mid-sized businesses. Whether utilizing cloud-based platforms or on-premises installations, Dualmon Remote Access guarantees unlimited and instant remote assistance. Key features of this service include remote printing, file transfers, user management, computer diagnostics, screen blanking, usage analytics, session recording, and various other functionalities that improve the user experience. By providing such a diverse range of tools, Dualmon strives to optimize remote operations for companies and facilitate smoother workflows. This commitment to enhancing remote connectivity is crucial for businesses looking to thrive in today's digital landscape.

AnyViewer is a dependable and secure remote access tool designed for Windows operating systems. It enables users to connect to desktops, laptops, and servers effortlessly from virtually anywhere via the internet or a local area network. As a robust software solution for Windows Server and PCs, AnyViewer stands out as an excellent option that users are likely to appreciate. One important aspect of remote access is security, and AnyViewer addresses this concern by employing Elliptic Curve Cryptography (ECC) to safeguard your data from potential breaches. This software not only facilitates reliable and rapid remote connections between computers but also ensures exceptional image quality during sessions. Its user-friendly interface simplifies the process of connecting to remote machines, making it accessible for everyone. Additionally, AnyViewer supports a variety of languages and offers versatile connection options, catering to a diverse range of user needs. Overall, AnyViewer combines efficiency with security, making it a valuable asset for remote work and collaboration.

You can add an unlimited number of users, organize them into various categories, and enable remote deployment alongside access controls via the web console. The deployment process for users is streamlined, allowing them to install RemotePC on additional devices for remote access. Furthermore, you can integrate computers into groups and keep track of the most recently accessed machines. New user accounts can be established, categorized appropriately, and assigned specific permissions for access, among other features. Enjoy immediate and secure access to any computer simply by entering a shared session code. Users can connect remotely to their designated computers from any location at any time. The RemotePC desktop application or web dashboard also provides the capability to reboot the remote system in either normal or safe mode (for Windows). Security is paramount, backed by TLSv 1.2/AES 256 encryption. Additionally, you have the option to create a unique Personal Key for each computer, adding another layer of password security. You can manage file transfer capabilities between computers, deciding whether to allow or restrict users in this regard, which aids in better data sharing control. This all-encompassing solution not only equips users with essential tools for effective remote access and management but also enhances overall productivity and security measures. Ultimately, it ensures that user needs for remote connectivity are met efficiently and effectively.

Aweray Remote is a reliable and swift solution that grants users free access to their computers from any location. This remote desktop application empowers individuals to control, troubleshoot, and manage their systems using a smartphone, tablet, or another computer, making it particularly suitable for mobile gaming. With its intuitive interface, it operates much like a screen mirroring tool, allowing for effortless screen sharing between devices. The software enhances communication by enabling the exchange of messages and images, allowing users to interact with their remote computers as though they were right there. Aweray Remote significantly boosts online collaboration by facilitating teamwork and providing support to clients, colleagues, friends, and family from virtually anywhere. Organizing efficient video conferences and collaborating on projects remotely becomes a straightforward task, which reduces the need for expensive in-person visits and conserves precious time. In addition to remote support capabilities for both computers and phones, users can enjoy playing PC games regardless of their location. Whether for personal enjoyment or professional purposes, Aweray Remote stands out as an essential tool for anyone in need of flexible device access, thereby enhancing productivity and connectivity in today’s digital age. This versatility makes it a must-have for users who value convenience and efficiency.

Iperius Remote offers versatile remote desktop software designed for support, access, and online meetings across multiple platforms, including Mac, Windows, Android, and iOS. This software guarantees quick and secure connections that cater to both IT professionals and individual users alike, allowing seamless connections between different devices and computers with remarkable stability. With Iperius Remote, users can effortlessly connect over the internet, enabling a comprehensive remote desktop experience. The remote control feature allows for rapid and straightforward access to any computer, enabling users to work as if they were physically present, complete with file transfers and chat functionalities. Furthermore, the software supports unattended access by allowing users to set it up as a service, maintaining a list of customer computers for easy assistance whenever needed. Iperius Remote prioritizes security, employing end-to-end encryption to adhere to HIPAA and GDPR standards, ensuring that user data remains protected at all times. Moreover, it boasts advanced video transmission technology that can achieve frame rates of up to 60 FPS, ensuring smooth and efficient communication during remote sessions. This combination of features makes Iperius Remote a powerful tool for anyone requiring reliable remote access solutions.

Customers can easily start a tech support session by either downloading a small application or clicking an icon on their desktop, which removes the necessity for prior installation. This setup grants you immediate access to their computer. After the remote support session is completed, future access can only occur with their explicit consent, which ensures that clients feel secure and valued. In case you are not available, customers can designate a 12-hour timeframe during which you can connect while their computer is left unattended. Moreover, you can receive notifications via text when a customer is prepared for help. By selecting a client from a list, you can connect to their computer any time, as long as you have obtained one-time permission for unattended access, facilitating repeated assistance as needed. Additionally, clients have the ability to leave messages, request to connect with another team member, or even set up an automatic connection when you log in. This allows you to view and control your customer's computer as if you were physically present, thus offering a smooth and effective support experience. Such a level of convenience and adaptability greatly improves the productivity of your tech support services, making it easier for both you and your clients. Ultimately, this system not only enhances user satisfaction but also streamlines operational efficiency.

HelpWire is an intuitive remote desktop service designed to provide fast IT support to both residential and commercial clients. It offers immediate assistance for devices running Windows, macOS, and Linux, as well as enabling unattended access to Windows and macOS systems, allowing technicians to swiftly connect to client machines and address problems without the need for expensive in-person visits. This service is specifically geared toward independent contractors, small to medium-sized IT support teams, managed service providers (MSPs), and help desks, ensuring that remote client assistance is efficient and effective. Key features of HelpWire include: - Rapid initiation of sessions through a simple URL - Both on-demand and unattended remote access capabilities - Comprehensive support for Windows, macOS, and Linux operating systems - Robust security measures featuring TLS/SSL and AES-256 encryption - The ability to invite team members for collaborative support - Support for viewing multiple monitors simultaneously - Quick and efficient file transfer options - Integrated multi-user chat for enhanced communication - A client directory for easy management of client information With these features, HelpWire stands out as an essential tool for IT professionals looking to streamline their support processes.

Easily and safely connect to your users' devices to retrieve files, manage applications, and resolve issues from virtually anywhere. Streamline your users' daily IT support needs remotely with outstanding effectiveness. Gain instant remote access to save on time, resources, and expenses. Provide fast and reliable assistance to your users from afar. Built into the Business Hub platform, it utilizes the same Avast agent, negating the requirement for additional software installations. Use the Business Hub to quickly connect to both Windows and Mac systems as long as there is internet connectivity. Help your users resolve their issues in real-time with a variety of tools available through an intuitive viewer interface. Keep track of audit logs to see which administrator connected to each device, monitor session durations, and review notes from each session. Remotely access any Windows or Mac device to install software, troubleshoot issues, switch users, and much more. You can also send log files and receive software updates to facilitate quicker troubleshooting and effectively resolve problems. This seamless connection not only boosts productivity but also enhances user satisfaction and fosters a more efficient workflow. In an ever-evolving digital landscape, maintaining such connectivity is essential for modern IT management.

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

RemoteToPC stands out as the premier option for accessing computers remotely. Whether you need it for personal use, technical support, or comprehensive office solutions, RemoteToPC offers a highly secure and cost-effective choice that is hard to beat. You can connect to your office PC or Mac from virtually any device, including iPhones and Android smartphones, ensuring flexibility and accessibility. With features like multi-layered security, two-factor authentication, multi-screen remote access, remote printing, file copying, rebooting, waking up systems, deployment links, monitoring alerts, and support for unlimited users in enterprise plans, RemoteToPC is designed to meet the diverse needs of businesses. Annual subscriptions start as low as $99 for access to up to 10 remote computers, with options available for scaling up to 10,000 computers and beyond, making it an adaptable solution for any organization. This combination of features and pricing makes RemoteToPC an invaluable tool for enhancing productivity and collaboration in the modern workplace.

With Supremo, you can effortlessly connect to and manage PCs and servers or start a meeting in just seconds, thanks to its Supremo Console and UAC compatibility. The intuitive design makes it easy for anyone to use the interface without any complications. Supremo consists of a small executable file, which means there's no need for complicated router or firewall setups. Users can establish secure remote connections and transfer files while benefiting from strong AES 256-bit encryption and UAC support. Gaining access to a client’s machine is as simple as entering the ID along with either a dynamic or a pre-defined static password. Notably, there’s no need for manual setup to start a remote session; Supremo can automatically initiate when the remote PC boots up. Additionally, users subscribed to a plan can customize the software interface with their own branding or logo, allowing them to present a professional image to their clients. This feature not only reinforces brand identity but also enhances the user experience, providing businesses with advanced remote access solutions that are both efficient and personalized. With these capabilities, Supremo stands out as an exceptional tool for remote access and management.

Getscreen.me is a cloud-based software that enables users to access their desktops remotely from any location using a straightforward link through their web browser. Its instant support feature facilitates a rapid connection to a user's computer, allowing for efficient troubleshooting of issues as they arise. For those who require frequent access, it offers the option to set up permanent connections, which not only saves time but also enables users to directly communicate with customers or engage in chat discussions. Larger organizations can benefit from the ability to establish teams, fostering collaboration under a shared account. Moreover, Getscreen.me prioritizes security by employing the HTTPS protocol with AES encryption to protect user data. It incorporates sophisticated algorithms designed to identify and prevent unauthorized attempts to guess passwords and access one-time links. Additionally, the service boasts seamless integration with widely-used platforms such as Google Chrome Extension, Telegram, and Jira Service Desk, along with support for HTTP API, further enhancing its versatility for business needs. This comprehensive approach ensures that users can rely on Getscreen.me for secure and efficient remote desktop connections.

Easily connect to your computer from your smartphone, tablet, or another PC with secure access. The process is fast, simple, and free of charge. You have the option to either get remote support for your own device or assist someone else from a distance. Available through the Google Chrome browser, this service supports both Android and iOS platforms, offering flexibility for users across the globe. Additionally, it provides a seamless experience, making remote assistance more convenient than ever before.

Radmin is recognized as one of the most reliable and secure remote access software options currently available in the market. Selected by over 100,000 companies worldwide for delivering remote technical support to their employees, it has gained the confidence of government bodies, military operations, technology experts, and financial institutions due to its comprehensive features. For IT professionals, Radmin is an essential tool that enhances productivity. Its exceptional operating speed allows users to access remote computers as effortlessly as if they were working on their local machines. Furthermore, its innovative low-bandwidth optimization ensures smooth remote control, even on slower 3G connections. Prioritizing security, Radmin protects all transmitted data with AES256-bit encryption, making it a robust choice for sensitive information. Impressively, in the 17 years since its launch, no security vulnerabilities have been identified, which underscores its durability and reliability. This unparalleled level of security and performance positions Radmin as a leading option in the competitive landscape of remote access solutions, making it a go-to choice for many organizations.

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

You can remotely access a computer from virtually anywhere on the planet, whether you're in a different part of your office or across continents. AnyDesk offers secure and dependable remote desktop connections tailored for both IT experts and individuals who are constantly on the move. It supports a wide range of operating systems and devices, including Windows, macOS, iOS, Android, Linux, FreeBSD, and Raspberry Pi. This platform facilitates seamless collaboration and communication, making it easy to hold online meetings, give presentations, or work on the same document from various locations worldwide. File transfers between computers are straightforward; you can either copy and paste or utilize the dedicated transfer tab. Notably, installation and administrative access are not prerequisites; simply download the compact 3MB file to get started. If you're traveling and require unattended access, you can set up the AnyDesk user interface and create a password for security. Additionally, you have the option to personalize the AnyDesk interface, ensuring your customers receive a cohesive brand experience. This level of accessibility and customization makes AnyDesk a valuable tool for modern remote work.

WiseMo software provides the capability to remotely access, manage, and support various devices, including PCs, servers, Macs, tablets, and smartphones. With our software, users can observe the screens of remote devices and manipulate their keyboards from virtually anywhere, utilizing any device like a PC, tablet, or smartphone. Integrated features such as remote support, management, and access are part of the WiseMo Guest software, which ensures secure control over your devices. You have the flexibility to connect with a range of devices, including unattended ones, allowing for efficient monitoring and management of systems like Windows Servers and information terminals. Furthermore, WiseMo enables seamless collaboration and assistance, making it an invaluable tool for IT professionals and businesses alike.

The software provides users with a way to effectively oversee their computer desktops in real time, ensuring full compatibility with Windows, while also offering secure remote access to the file systems, processes, and services of a distant machine. LiteManager comes equipped with built-in tools for crafting network diagrams, collecting technical data, and executing updates through remote installation services; it also allows for the configuration of a private ID router (NOIP) and includes a variety of additional features. Moreover, it functions as classroom management software, enhancing the learning experience. Users can now conduct remote administration without the necessity of an IP address, as they can initiate connections by selecting a unique personal ID. Both the client and server components work effortlessly in networks that connect to the internet through a proxy server, and installation guides for both the Viewer and Server components are easily accessible. However, users should be aware that LiteManager might be flagged as a potentially unsafe application, receiving classifications such as RemoteAdmin, PUP, PUA, Riskware, Unsafe, and Unwanted, primarily due to its ability to provide unattended access to a computer, which raises certain security concerns for prospective users. Thus, it is crucial to carefully consider these risks alongside the software's extensive capabilities before making a decision. Ultimately, understanding both the advantages and potential drawbacks will help users make an informed choice regarding its use.