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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 38 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is MSPCFO?

Your business dynamics and interactions with clients are in a perpetual state of flux. It can be difficult to identify financial inefficiencies and missed revenue chances without dedicating substantial time to analyzing data and creating a static spreadsheet. MSPCFO provides you with comprehensive insights that help identify which contracts, engineers, and clients are enhancing your profitability and which may be detracting from it month after month. With our sophisticated business intelligence platform, you gain access to more than 50 real-time reports, empowering you to recognize, evaluate, and track the elements that drive revenue growth as well as those that impede profitability. The crucial data needed to optimize your revenue is already present within your PSA; unlock it today. By leveraging MSPCFO, you can reveal the complex information essential for evaluating the profitability of your agreements and teams, ultimately enabling you to make strategic decisions that will boost your earnings in the future. As a result, you can foster a financially healthier business environment while maximizing your potential for growth.

What is ConnectWise PSA?

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Media

Media

Integrations Supported

Acronis Cyber Protect
BeeCastle
Campaign Monitor
ConnectWise Cybersecurity Management
CyberFOX Password Manager
Delinea Cloud Access Controller
Domotz
FixFinder
Google Calendar
Goverlan Reach
HyAlto
ITQuoter
Jira Work Management
Liongard
LogMeIn Rescue
OneBill
OpenText Core Endpoint Protection
Paminga
Stackreaction
Vbout

API Availability

API Availability

Pricing Information

$175 per 3 users per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MSPCFO

Date Founded

2012

Company Location

United States

Company Website

www.mspcfo.com/msp-software

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/psa

Categories and Features

MSP

Not specified

Sales Analytics

Not specified

Categories and Features

AI PSA

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Event Logs
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Knowledge Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Configuration Management
Contract/License Management
Dashboard
Problem Management
Project Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Project Management
Quote Management
Resource Management
Time & Expense Tracking

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