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What is MSPStuff Switchboard?

MSPStuff Switchboard acts as a dedicated AI workspace and MCP gateway tailored for managed service providers. It allows teams to access a variety of systems, including PSA, RMM, Microsoft 365, security, backup, and billing, in a read-only format, which enables them to ask questions in plain English. Users can create traceable reports, dashboards, charts, and schedule checks while benefiting from read-only AI agents that can analyze source tool calls. Administrators have the capability to manage user access and platform permissions, ensuring that credentials are securely stored on the server side. The Switchboard's features are available through its web application or compatible MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor. This flexibility not only enhances the efficiency of managed service providers but also simplifies communication and integration across various systems, ultimately driving better teamwork and collaboration. As a result, MSPs can focus more on strategic initiatives rather than being bogged down by routine operational tasks.

What is EtherAssist?

EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents, so teams move faster without adding headcount. Diagnostics cover DNS, mail, SSL, ports and CVEs, and EtherAssist converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. For Windows 11 planning, EtherAssist reads Intune device data through Microsoft Graph, read-only, to show readiness. Compliance draft packs cover ISO 27001, ISO/IEC 42001 and 42002, Cyber Essentials, NCSC CAF, the NCSC Cloud Security Principles, DORA, NIS2 and more, exported as DOCX, PDF or zip. They are drafts for your team to review. Admins control the assistant per tenant: web search, connectors, sources and domains can each be switched on or off, and each connector write call needs the user's approval. You choose the region (UK, EU or US) for model calls. The audit log can be sent to your SIEM, retention purge runs from 1 to 3,650 days, and per-user export and purge are built in. MSPs manage customers from one multi-tenant console. EtherAssist also works in Microsoft Teams and as a browser extension, and connects to Zoho Desk. Standard plan: £16 per user per month. See EtherAssist in a live demo with the EfficientEther team.

Media

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Integrations Supported

ChatGPT
Cisco Meraki
Claude
Claude Desktop
Claude Duet
Claude for Legal
ConnectWise Automate
ConnectWise PSA
ConnectWise ScreenConnect
Cursor
Google Workspace
Microsoft 365
Microsoft Copilot
Model Context Protocol (MCP)
Ninety
NinjaOne
Pax8
Xero

Integrations Supported

Microsoft Intune
Microsoft Teams

API Availability

API Availability

Pricing Information

$387/month
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Trial Offered?

Pricing Information

£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

AutomatedMSP, LLC

Date Founded

2025

Company Location

United States

Company Website

www.mspstuff.io

Company Facts

Organization Name

EfficientEther

Company Location

United Kingdom

Company Website

efficientether.co.uk/products/etherassist

Categories and Features

AI IT Agents

Not specified

MSP

Not specified

Categories and Features

AI IT Agents

Not specified

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