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What is MX?

MX enables financial institutions and fintech companies to harness their data effectively, ensuring they thrive in a rapidly evolving industry. Our cutting-edge solutions streamline the processes of collecting, enhancing, analyzing, presenting, and utilizing financial data for our partners. By prioritizing user data, MX converts it into coherent, unified, and visually appealing formats. As a result, users find themselves more engaged and connected with your digital banking services. The Helios cross-platform framework allows MX clients to provide mobile banking solutions across multiple platforms and devices, all built from a single C++ codebase. This approach not only lowers maintenance costs but also encourages a more flexible development strategy, significantly improving the digital banking user experience. With these innovations, financial institutions are well-positioned to anticipate market trends and effectively fulfill customer needs, paving the way for future growth. Ultimately, MX empowers organizations to adapt and flourish in the face of ongoing change.

What is Helios CX?

Helios operates as a specialized platform concentrating on enhancing customer experience and monitoring account health, specifically designed for B2B companies that need an effective and consistent approach to assess client sentiment. This platform allows organizations to automate the distribution of transactional surveys, implement NPS and CSAT initiatives, and collect insights throughout different stages of the customer journey. By aggregating all feedback, Helios evaluates customer sentiments and swiftly detects potential risks and opportunities for improvement. Beyond simply functioning as a dashboard tool, Helios provides commercial and customer experience teams with critical insights that empower them to identify accounts at risk, understand vital elements leading to customer dissatisfaction, and highlight pivotal moments for implementing upselling or retention strategies. Through the use of Helios, businesses strive to reduce churn rates, build stronger client relationships, and increase revenue from their existing customer base, ultimately creating a more robust business environment. As a result, companies can make informed decisions that not only benefit their current clientele but also pave the way for future growth and success.

Media

Media

No images available

Integrations Supported

CalendarBudget
Dwolla
FPS GOLD Banking Software
LoanPro
Meld
Monarch Money
Moneytree
Moov
Rent Dynamics
Sila
VoPay
ebankIT

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MX Technologies

Date Founded

2010

Company Location

United States

Company Website

www.mx.com

Company Facts

Organization Name

Helios CX

Date Founded

2025

Company Location

Peru

Company Website

www.cxhelios.com

Categories and Features

Bank Verification

Not specified

Banking

Not specified

Big Data

Data Blends
Data Mining
Data Visualization
Data Warehousing
Predictive Analytics

Data Analysis

Data Discovery
Data Visualization
Sentiment Analysis
Statistical Modeling

Embedded Finance

Not specified

Financial Data APIs

Not specified

Financial Reporting

Not specified

Categories and Features

Customer Experience

Not specified

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