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What is MYCOM OSI?

The EAA-Performance and Fault Management system unifies performance and fault management into a cohesive solution that effectively addresses the challenges posed by the complex, disaggregated, and distributed nature of 5G networks. Its capabilities include real-time dashboards, comprehensive reporting, and instant root cause analysis, creating a solid framework that guarantees both optimal performance and dependable network operations. Additionally, the EAA-Automation feature simplifies NOC/SOC functions in advanced 4G/5G settings, reducing operational difficulties and accelerating the pace of issue resolution. Moreover, the joint solution from MYCOM OSI and Oracle—Network Orchestration and Assurance—offers automated, closed-loop service fulfillment and assurance, as well as optimization of network resources in real time, which allows for seamless orchestration of networks and services. This holistic strategy not only boosts operational efficiency but also plays a crucial role in enhancing the reliability and performance of contemporary telecommunications infrastructures. Ultimately, by integrating various functionalities, this system stands as a vital asset for future-proofing network management.

What is GridSocial?

GridSocial, created by SocialRoots.ai, serves as an all-inclusive referral and care coordination tool designed specifically for healthcare providers, community organizations, and social service networks. This innovative platform enables the initiation, management, and monitoring of referrals from beginning to end, ensuring that every request is processed transparently for all parties involved. With features such as intelligent intake procedures, automated referral dispatch based on eligibility and urgency, real-time tracking, and comprehensive outcome analysis, the system streamlines workflows and enhances operational efficiency. By seamlessly integrating with leading electronic health record (EHR) systems such as Oracle Health (Cerner), EPIC, AdvancedMD, and NextGen, GridSocial greatly boosts interoperability across various platforms. Key aspects include flexible workflow customization, secure collaboration tools for partner networks, and interactive real-time dashboards. When organizations leverage GridSocial, they can significantly reduce care gaps, improve referral success rates, and address social determinants of health (SDoH), ultimately leading to better patient outcomes and more effective service delivery. Moreover, the platform's intuitive interface not only encourages stakeholders to engage but also facilitates a collaborative environment, promoting a comprehensive approach to patient care. This enhanced interaction among providers, organizations, and patients serves to reinforce the overall healthcare ecosystem.

Media

Media

Integrations Supported

AWS Marketplace
EpicCare EMR
Oracle Health EHR
athenaOne
eClinicalWorks

Integrations Supported

AWS Marketplace
EpicCare EMR
Oracle Health EHR
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Contact for pricing
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MYCOM OSI

Date Founded

1989

Company Location

United States

Company Website

www.mycom-osi.com

Company Facts

Organization Name

SocialRoots.ai

Date Founded

2024

Company Location

United States

Company Website

www.socialroots.ai/closed-loop-referral-system

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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