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What is Machship?

MachShip presents a highly intuitive and all-encompassing freight management system designed specifically for wholesale, distribution, and e-commerce industries. The platform enables users to seamlessly integrate freight dispatch and tracking into a unified system, which ultimately conserves precious hours spent on administrative responsibilities while enhancing customer service by removing tedious manual processes. It also minimizes invoice inconsistencies through an efficient reconciliation feature that alerts users when discrepancies occur, facilitating clear communication with transport carriers regarding any arising issues. Users can easily access all their transport carriers and associated rates from one centralized dashboard, ensuring they maintain control and monitoring of shipments en route to their customers. With real-time management and oversight of consignments, the system provides greater visibility throughout the shipping journey, while also equipping customers with timely notifications via email and SMS that include tracking updates. This holistic method not only optimizes operational workflows but also leads to a notable increase in customer satisfaction and loyalty. Moreover, MachShip's commitment to innovation ensures that businesses stay ahead in the competitive freight industry.

What is Hitrak?

Hitrak represents a cutting-edge transport management system (TMS) utilizing artificial intelligence, specifically tailored for freight carriers, functioning as a digital mirror of your operations by effortlessly integrating quoting, dispatching, delivering, and invoicing into a unified workflow. Originating in New Zealand, Hitrak serves businesses across New Zealand, Australia, and the Pacific, effectively eliminating reliance on spreadsheets and traditional phone dispatch methods through the use of automated, event-driven tracking, which greatly minimizes manual paperwork and mitigates potential revenue loss. Carriers benefit from extraordinary efficiencies, achieving automation in dispatch processes of up to 95%, a remarkable 90% decrease in the need to pursue proof-of-delivery, and a reduction of call-center traffic by 25–50%, all while managing upwards of 5,000 shipments each day with an outstanding uptime rate of 99.95%. The system is equipped with real-time dashboards that provide comprehensive insights into costs at the vehicle level, as well as margins and fuel usage for every trip. Hitrak's API-first architecture facilitates seamless integration with various existing telematics, payroll, fuel management, and accounting systems, promoting a smooth transition and improved operational performance. Designed by industry experts for their colleagues, it has gained the confidence of prominent New Zealand carriers, including well-known names like Big Chill and MD Freighting, which highlights its trustworthiness and efficiency in the logistics sector. Moreover, as the logistics industry continues to evolve, Hitrak remains committed to innovation and responsiveness to the needs of its users, ensuring it stays at the forefront of transport management solutions.

Media

Media

No images available

Integrations Supported

Detrack
Jim2 Business Engine

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Machship

Date Founded

2014

Company Location

Australia

Company Website

get.machship.com

Company Facts

Organization Name

Hitrak

Date Founded

2019

Company Location

New Zealand

Company Website

www.hitrak.com

Categories and Features

Freight

Not specified

Categories and Features

Freight

Not specified

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