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What is Macorva?

Utilize targeted and practical customer experience data by leveraging automated surveys that prioritize mobile access. Macorva CX enhances the gathering of insights across various business domains, including sales, support, operations, product development, and marketing. It successfully narrows the gap between receiving feedback and implementing effective measures. Furthermore, Macorva EX empowers employees to share their experiences in a way that translates into actionable insights, thereby improving visibility, recognition, educational outcomes, and nurturing effective leadership. These outcomes, which focus on people, inspire proactive engagement throughout the organization, benefiting everyone from frontline staff to top executives. The platform boasts intuitive dashboards that integrate results from employee surveys, 360° assessments, and customer feedback, while employing artificial intelligence to match employees with specific action items aligned with their feedback trends, ultimately promoting a culture of ongoing enhancement. This comprehensive strategy guarantees that the experiences of both customers and employees are at the forefront, paving the way for sustained success within the organization. Enhanced collaboration and communication across all levels further amplify the effectiveness of this approach.

What is Insights?

Insights promotes team success by creating a workspace that is both fulfilling and enjoyable for life outside of work. Utilizing 360° feedback, team members are encouraged to both seek and provide real-time feedback. At any moment, employees, supervisors, and leaders have the opportunity to connect with colleagues across the organization for constructive insights. This feedback is specifically customized to meet the unique tasks and goals of the employee, avoiding a one-size-fits-all approach. Fostering a culture of recognition boosts employee engagement and enriches their overall experience. Celebrating important achievements and milestones through a “Shoutout” on the main homepage wall allows everyone to acknowledge these successes. Understanding that today’s workforce places a high value on authentic relationships between staff and management, cultivating trust among employees, leaders, and teams opens doors to professional development and career progression. In this way, the entire organization benefits, creating a dynamic environment that encourages collective growth and success. Enabling a supportive framework leads to lasting improvements in both morale and productivity.

Media

Media

Integrations Supported

Integrations Supported

BambooHR
Gmail
Mailchimp
Microsoft Excel
Microsoft Outlook
Slack

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Macorva

Date Founded

2018

Company Location

United States

Company Website

www.macorva.com

Company Facts

Organization Name

20/20 Insights

Date Founded

2012

Company Location

United States

Company Website

www.2020insights.net

Categories and Features

Employee Engagement

Benchmarking
Employee Recognition
Goal Management
Pulse Surveys

Employee Survey

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Skills Assessments
Weighted Performance Measures

Categories and Features

360 Degree Feedback

Feedback / Surveys
Self Service Portal

Performance Management

360 Degree Feedback
Custom Rating Scales
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Self Service Portal
Self-Appraisals

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