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What is Macorva?

Utilize targeted and practical customer experience data by leveraging automated surveys that prioritize mobile access. Macorva CX enhances the gathering of insights across various business domains, including sales, support, operations, product development, and marketing. It successfully narrows the gap between receiving feedback and implementing effective measures. Furthermore, Macorva EX empowers employees to share their experiences in a way that translates into actionable insights, thereby improving visibility, recognition, educational outcomes, and nurturing effective leadership. These outcomes, which focus on people, inspire proactive engagement throughout the organization, benefiting everyone from frontline staff to top executives. The platform boasts intuitive dashboards that integrate results from employee surveys, 360° assessments, and customer feedback, while employing artificial intelligence to match employees with specific action items aligned with their feedback trends, ultimately promoting a culture of ongoing enhancement. This comprehensive strategy guarantees that the experiences of both customers and employees are at the forefront, paving the way for sustained success within the organization. Enhanced collaboration and communication across all levels further amplify the effectiveness of this approach.

What is CYS?

CYS provides an all-encompassing software solution that integrates crucial data and feedback from customers, employees, and organizations. With over 15 years of experience, we have focused on improving customer experiences while facilitating business growth. Our goal is to develop the leading software worldwide for collecting, merging, and displaying insights from diverse data sources. Our platform simplifies the automatic gathering of feedback from both employees and customers. Users can easily create audits, checklists, and other tools, all of which are accessible from any device. By merging numerous data inputs into one cohesive solution, you can tailor your data management to meet your specific preferences. The curated data is fully suited for both research and visualization tasks. Our tool allows you to create visually appealing insights through customized dashboards and cutting-edge infographics, all driven by real-time data and available on various devices. This cutting-edge methodology empowers businesses to make well-informed decisions grounded in thorough insights, ultimately enhancing their strategic capabilities. Additionally, our commitment to continuous innovation ensures that we stay ahead in delivering value to our clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$290 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Macorva

Date Founded

2018

Company Location

United States

Company Website

www.macorva.com

Company Facts

Organization Name

CYS Group

Date Founded

2004

Company Location

Netherlands

Company Website

www.cys.group/

Categories and Features

Employee Engagement

Benchmarking
Employee Recognition
Goal Management
Pulse Surveys

Employee Survey

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Skills Assessments
Weighted Performance Measures

Categories and Features

360 Degree Feedback

Not specified

Audit

Alerts / Notifications
Audit Planning
Dashboard
Forms Management
Mobile Access

Business Intelligence

Ad Hoc Reports
Dashboard
Key Performance Indicators
Performance Metrics
Visual Analytics

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis

Data Visualization

Analytics
Dashboard Creation
Filtered Views

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Infographic Makers

Not specified

Market Research

Data Management
Email / Online
Face-to-Face
Sample Management
Survey Management

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