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What is Macorva?

Utilize targeted and practical customer experience data by leveraging automated surveys that prioritize mobile access. Macorva CX enhances the gathering of insights across various business domains, including sales, support, operations, product development, and marketing. It successfully narrows the gap between receiving feedback and implementing effective measures. Furthermore, Macorva EX empowers employees to share their experiences in a way that translates into actionable insights, thereby improving visibility, recognition, educational outcomes, and nurturing effective leadership. These outcomes, which focus on people, inspire proactive engagement throughout the organization, benefiting everyone from frontline staff to top executives. The platform boasts intuitive dashboards that integrate results from employee surveys, 360° assessments, and customer feedback, while employing artificial intelligence to match employees with specific action items aligned with their feedback trends, ultimately promoting a culture of ongoing enhancement. This comprehensive strategy guarantees that the experiences of both customers and employees are at the forefront, paving the way for sustained success within the organization. Enhanced collaboration and communication across all levels further amplify the effectiveness of this approach.

What is Happyforce?

Happyforce is a platform designed to facilitate anonymous and candid feedback, creating a continuous dialogue between employees and their managers on important issues. It compiles a range of feedback types, such as Recognition, Gratitude, Suggestions, Areas for Improvement, and overall insights. This forward-thinking system allows for the detection of relevant topics and processes via real-time data analysis, enabling managers to focus on enhancing workplace practices effectively. By promoting honest and transparent communication, Happyforce fortifies the bond between organizations and their employees. Accessible through a mobile application, it provides a simple and anonymous user experience akin to social media, all while maintaining complete transparency. This method supports companies in developing a more open and resilient organizational culture. How does it achieve such an impact? It does so with a user-centric app that motivates employees to participate daily, sharing their emotions and perspectives. The operational framework is built on four key elements, all integrated within the same platform, ensuring a seamless experience for every user. Moreover, this holistic approach not only enhances employee engagement but also drives meaningful change within the organization.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Teams
Slack

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€100 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Macorva

Date Founded

2018

Company Location

United States

Company Website

www.macorva.com

Company Facts

Organization Name

Happyforce

Date Founded

2014

Company Location

Spain

Company Website

myhappyforce.com/en/

Categories and Features

Employee Engagement

Benchmarking
Employee Recognition
Goal Management
Pulse Surveys

Employee Survey

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Skills Assessments
Weighted Performance Measures

Categories and Features

360 Degree Feedback

Dashboard
Progress Tracking
Question Library
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Survey

Data Analysis Tools
Mobile Survey
Question Library

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