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What is MadCap Flare?

MadCap Flare is an advanced technical documentation and content development platform built to streamline the entire content lifecycle. It allows organizations to create structured documentation that can be reused and delivered across multiple channels, including web portals, PDFs, training materials, and enterprise systems. The platform supports fast migration from legacy documentation tools such as Word, Excel, FrameMaker, Confluence, and RoboHelp. During import, Flare preserves document structures, styles, and links while converting content into modular topics. This XML-based architecture enables single-sourcing, allowing teams to write content once and publish it in many formats. Integrated workflows support authoring, collaboration, review cycles, translation management, and publishing. Built-in localization capabilities help organizations translate content efficiently while minimizing duplication and costs. Flare also includes analytics features that track how documentation is used, helping teams refine content strategies based on real user data. Its structured, machine-readable content design makes documentation easier for AI systems, chatbots, and search technologies to process. The platform scales to support complex enterprise documentation projects involving thousands of topics and multiple teams. By unifying authoring, management, and delivery in one environment, it reduces the complexity of technical content operations. MadCap Flare ultimately enables organizations to create consistent, scalable documentation that supports both users and emerging AI-driven knowledge systems.

What is Arbortext?

To successfully create, manage, and distribute content, a well-organized system is crucial for ensuring that each stage of the workflow is both efficient and intelligent. With Arbortext, you can create a seamless flow of data and resources that connects content directly to those in the field. For example, starting with the initial engineering CAD data or the bill of materials (BOM), as this data moves through different business phases, it remains available to those responsible for producing technical documentation or service-related materials. Arbortext not only links these sources but also offers a systematic approach for sharing that information with field personnel or remote workers. Enjoy a streamlined data flow across the entire value chain that integrates every step of the product lifecycle. Update content easily as product development evolves and keep a strong connection to engineering data. Moreover, leverage XML authoring to enhance content reusability and maximize its value, which significantly boosts overall efficiency and productivity in your operations. This interconnected approach not only simplifies the documentation process but also ensures that relevant stakeholders always have access to the latest and most accurate information.

Media

Media

Integrations Supported

Gears
MadCap IXIA CCMS
MadCap Syndicate
PushFeedback
SearchUnify

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Acropolis
Affinity
Array
Congree
Creo
Deloitte Halo
Eviden MDR Service
Microsoft 365
PTC FlexPLM
PTC Windchill

API Availability

API Availability

Pricing Information

$1799 Perpetual License
Includes 12 Months Bronze Maintenance and Support. Also includes:
Electronic Download
Free Product Upgrades and Updates
Unlimited Email Support
Knowledge Base Access
Forum Access
Web-based MadCap Flare Introductory Training
Free Licenses of MadCap Capture and MadCap Mimic for Rich Multimedia
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/arbortext

Categories and Features

API Documentation

Not specified

Course Authoring

Not specified

Help Authoring Tools

Not specified

Training

Not specified

Categories and Features

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