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What is MadCap Flare?

MadCap Flare is an advanced technical documentation and content development platform built to streamline the entire content lifecycle. It allows organizations to create structured documentation that can be reused and delivered across multiple channels, including web portals, PDFs, training materials, and enterprise systems. The platform supports fast migration from legacy documentation tools such as Word, Excel, FrameMaker, Confluence, and RoboHelp. During import, Flare preserves document structures, styles, and links while converting content into modular topics. This XML-based architecture enables single-sourcing, allowing teams to write content once and publish it in many formats. Integrated workflows support authoring, collaboration, review cycles, translation management, and publishing. Built-in localization capabilities help organizations translate content efficiently while minimizing duplication and costs. Flare also includes analytics features that track how documentation is used, helping teams refine content strategies based on real user data. Its structured, machine-readable content design makes documentation easier for AI systems, chatbots, and search technologies to process. The platform scales to support complex enterprise documentation projects involving thousands of topics and multiple teams. By unifying authoring, management, and delivery in one environment, it reduces the complexity of technical content operations. MadCap Flare ultimately enables organizations to create consistent, scalable documentation that supports both users and emerging AI-driven knowledge systems.

What is Heretto?

Heretto stands as the leading AI-driven platform for managing content operations tailored to customer-focused organizations. It enables users to independently tackle product-related challenges through our comprehensive cloud-based CCMS, Deploy API, and Portal. Effortlessly create, oversee, and disseminate customized documentation to ensure outstanding content interactions, enhancing user satisfaction and engagement. With Heretto, companies can elevate their content strategies to meet the evolving needs of their clients effectively.

Media

Media

Integrations Supported

Gears
MadCap IXIA CCMS
MadCap Syndicate
PushFeedback
SearchUnify

Integrations Supported

Fluid Topics
Ingeniux
XTM Cloud

API Availability

API Availability

Has API

Pricing Information

$1799 Perpetual License
Includes 12 Months Bronze Maintenance and Support. Also includes:
Electronic Download
Free Product Upgrades and Updates
Unlimited Email Support
Knowledge Base Access
Forum Access
Web-based MadCap Flare Introductory Training
Free Licenses of MadCap Capture and MadCap Mimic for Rich Multimedia
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com

Company Facts

Organization Name

Heretto

Company Location

United States

Company Website

heretto.com

Categories and Features

API Documentation

Not specified

Course Authoring

Not specified

Help Authoring Tools

Not specified

Training

Not specified

Categories and Features

Content Management

Customizable Templates
Full Text Search
Text Editor
Version Control

Document Control

Archiving & Retention
Automated Routing
Compliance Management
Electronic Signature
Version Control

Document Generation

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Version Control

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Revision History
Version Comparison
Version Rollback

eLearning Authoring Tools

Content Import / Export
Interactive Content
PowerPoint Conversion
Template Management
Test / Quiz Creation

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Document Management
Electronic Signature
Information Governance
Search
Version Control
Workflow Management

Help Authoring Tools

Collaboration Tools
Content Library
Multi-Format Output
Translation Tools
Version Control

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Spell Check
Style Check
Text Editor

Translation Management

Collaboration
Version Control
Workflow Management

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