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SearchUnifySearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAGâ„¢ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data. The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPTâ„¢ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution. Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case. SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
What is MaestroAR?
MaestroAR® provides unique educational opportunities in 3D augmented reality through its advanced dV-Trainer® and FlexVR™ robotic surgery simulators. By leveraging actual surgical recordings, the platform allows learners to immerse themselves in the surgical environment, using virtual robotic tools to interact with anatomical structures in a rich 3D video setting. This groundbreaking approach not only improves understanding of surgical procedures but also develops important decision-making skills. With guidance from experienced robotic surgery instructors, participants receive thorough and detailed instruction as they progress through an entire robot-assisted surgical simulation. Throughout this process, learners skillfully maneuver realistic 3D robotic instruments to answer procedural questions, identify different anatomical regions, and refine vital skills in a virtual reality context. This engaging method significantly boosts both knowledge retention and practical competence in the realm of robotic surgery. Additionally, the incorporation of real surgical footage enhances the authenticity of the training experience, making it invaluable for aspiring surgeons.
What is Gemini Robotics 2?
Gemini Robotics 2 showcases an advanced framework crafted by Google DeepMind for the development of robots capable of learning and adapting, incorporating features such as comprehensive body control, advanced dexterity, embodied reasoning, and effective collaboration among multiple robots in the field of physical AI. This innovative system consists of three different models. At its foundation lies a vision-language-action model that converts visual and linguistic signals into accurate motor functions, enabling humanoid and bi-arm robots to execute a wide range of movements, from basic walking to complex fingertip gestures. The platform proficiently handles a variety of tasks, including walking, crouching, reaching, balancing, and object manipulation, employing five-fingered hands or traditional grippers ideal for delicate operations. Moreover, the Gemini Robotics ER 2 serves as the primary cognitive hub, facilitating human interaction, environmental interpretation, and strategic planning for complex tasks that may span several minutes, while also working alongside the VLA to monitor its performance, correct errors, and promote effective teamwork among various robotic units. Ultimately, the goal of this cutting-edge technology is to significantly enhance robots' functionalities, rendering them increasingly adaptable and responsive to ever-changing environments. As a result, Gemini Robotics 2 not only pushes the boundaries of robotics but also paves the way for future innovations in human-robot collaboration.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
Mimic Technologies
Date Founded
2001
Company Location
United States
Company Website
mimicsimulation.com/maestro-ar/
Company Facts
Organization Name
Google DeepMind
Date Founded
2010
Company Location
United Kingdom
Company Website
deepmind.google/blog/gemini-robotics-2-brings-whole-body-intelligence-to-robots/
Categories and Features
AR Training
Not specified
Categories and Features
AI Models
Not specified