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What is Mail2Sheets?

Mail2Sheets is a cutting-edge solution that utilizes AI to efficiently parse Gmail, extracting and organizing contact information from emails before automatically transferring it to Google Sheets, thus eliminating the need for tedious manual data entry. By directly interfacing with Gmail, it skillfully identifies critical information such as names, email addresses, phone numbers, and job titles, turning disorganized inbox data into structured entries in a spreadsheet format. With an emphasis on automation, Mail2Sheets enables users to specify a designated spreadsheet for seamless data collection, continuously gathering relevant information as new emails arrive, which significantly helps teams maintain up-to-date contact databases with ease. Its design adheres to GDPR guidelines, ensuring that data collection methods are not only effective but also uphold stringent standards of privacy and accuracy. By converting everyday email exchanges into well-organized datasets, this tool streamlines lead management processes, enhances reporting capabilities, and fosters greater operational transparency. Additionally, it allows users to redirect their attention to more strategic tasks by taking care of the monotonous aspects of data handling, ultimately leading to increased productivity and efficiency within teams. This innovative tool truly revolutionizes the way organizations manage their contact information.

What is HappyFox?

HappyFox is a cloud-based customer support management platform designed to help businesses of any size improve their customer satisfaction. With a fully customizable interface that is compatible with mobile devices and supports various languages, HappyFox allows users to easily integrate with their favorite third-party applications. This platform stands out as a prime example of high-quality software in the customer support industry. Moreover, its versatility and user-friendly features make it an attractive choice for organizations looking to elevate their customer service experience.

Media

Media

Integrations Supported

5X
APIANT
BugHerd
Dialpad Connect
Dialpad Support
FreshBooks
Gmail
Insightly
Keap
Mailchimp
Microsoft Teams
NIM
Salesforce
Slaask
Slack
Truto
WordPress
X (Twitter)
Zapier
Zoho CRM

Integrations Supported

5X
APIANT
BugHerd
Dialpad Connect
Dialpad Support
FreshBooks
Gmail
Insightly
Keap
Mailchimp
Microsoft Teams
NIM
Salesforce
Slaask
Slack
Truto
WordPress
X (Twitter)
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Pricing Information

$9/agent/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mail2Sheets

Company Location

United States

Company Website

mail2sheets.com

Company Facts

Organization Name

HappyFox

Date Founded

2012

Company Location

United States

Company Website

www.happyfox.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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