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What is Mailroom?

Mailroom is an all-encompassing platform designed for monitoring incoming deliveries and overseeing Proof of Delivery (POD), leveraging both desktop software and portable data collection devices to ensure efficient tracking of mail and packages as they transition from the mailroom to their designated recipients in your organization. This robust, secure on-premise software operates solely within your organization's firewalls, guaranteeing the protection of sensitive data. Upon reaching the mailroom, each incoming item—be it letters, parcels, or larger packages—is assigned a unique barcode, or alternatively, the external courier's barcode may be employed to boost efficiency. These items are then logged into the internal mail tracking system using a barcode scanner connected to the desktop software, enabling detailed recording of various aspects such as package contents, reference numbers, courier details, weight, and classification based on size or type, including distinctions like large letters or boxes. Furthermore, the system can automatically dispatch email notifications to recipients, alerting them that a mail item has been successfully delivered for their attention, which enhances communication and simplifies the workflow. This forward-thinking method not only boosts tracking precision but also significantly streamlines the entire mail handling process within the organization, ultimately leading to improved productivity and satisfaction among recipients. Additionally, the system's user-friendly interface ensures that all team members can easily navigate and utilize the features, further reinforcing its effectiveness in daily operations.

What is Mail Labs?

You can effortlessly scan and upload a variety of mail items such as envelopes, packages, magazines, and postcards using your smartphone, tablet, or any scanner. After processing the mail, customers receive an email notification and can conveniently access their mailbox from either their mobile device or computer. Our cutting-edge mailroom management software streamlines the handling of customer mail requests, eliminating the need for extra equipment as everything is managed through a cloud-based system. By utilizing the PostScan Mail Operator app, the process of scanning and uploading mail for your customers becomes incredibly simple, requiring just a few clicks. All interactions with customers are fully branded with our logo, encompassing everything from online registration and pricing to virtual mailboxes and email alerts. You can easily employ your existing document scanner, mobile device, or tablet to capture and upload images online. Moreover, you have the option to design customized subscription plans for your clients, enabling you to set your own pricing models and establish limits for mail operations. This not only enhances convenience but also ensures that each user enjoys a personalized experience tailored to their needs. Ultimately, this approach improves customer satisfaction and engagement, fostering a more efficient communication flow.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TSC Business Solutions

Date Founded

2008

Company Location

United Kingdom

Company Website

www.tscbs.co.uk

Company Facts

Organization Name

Mail Labs

Date Founded

2011

Company Location

United States

Company Website

www.maillabs.com

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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