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What is Makula?

Makula is an advanced platform designed to revolutionize aftersales, field service, and maintenance operations for machinery manufacturers, distributors, and factories. By offering a unified workspace that connects teams, machines, and customers, Makula centralizes asset knowledge through its Asset Hub, providing easy access to product details across desktop and mobile. The platform uses cutting-edge AI technology to offer real-time insights and documentation, empowering businesses to improve operations with tools like the AI Notetaker and AI Copilot. Its CMMS system helps manage maintenance tasks, while the Field Service module optimizes scheduling, technician dispatch, and task tracking. With the 3D Stream feature, Makula transforms product interaction and enhances collaboration using 3D visualization. The Customer Portal adds a layer of convenience, allowing customers to manage service and parts needs on their own. Designed for efficiency and scalability, Makula improves customer satisfaction, reduces downtime, and enhances team alignment, ultimately driving revenue growth.

What is FIESA?

FIESA is an advanced field service automation platform that utilizes Microsoft Dynamics 365 to enhance various aspects of field operations. This innovative software streamlines essential functions such as work order management, technician scheduling, and dispatching, while also ensuring prompt communication with clients. With over 15 years of experience in software development, FIESA greatly increases workforce productivity, reduces operational costs, and elevates service standards in the field service industry. It boasts cutting-edge features such as AI and IoT-enabled predictive maintenance, easy integration with WhatsApp for timely technician updates, and compatibility across multiple devices, including desktops, tablets, and smartphones. Additionally, it includes functionalities for contract management, inventory monitoring, comprehensive oversight of work orders and assets, as well as powerful analytics and reporting tools. Designed specifically for the needs of technicians, FIESA ensures they remain connected while in the field, which enhances service efficiency and enables agile workforce management in real-time. By leveraging these capabilities, FIESA not only helps organizations provide outstanding service but also equips them to swiftly adjust to evolving operational requirements. Ultimately, FIESA stands out as a transformative solution that redefines how field service teams operate.

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Integrations Supported

Microsoft Dynamics 365

Integrations Supported

Microsoft Dynamics 365

API Availability

Has API

API Availability

Has API

Pricing Information

$65/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Makula Technology

Date Founded

2021

Company Location

Germany

Company Website

www.makula.io

Company Facts

Organization Name

FIESA

Company Location

United States

Company Website

fiesa.app/

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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