Ratings and Reviews 0 Ratings
Ratings and Reviews 3 Ratings
Alternatives to Consider
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ConnectWise AutomateConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.
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AddigyAddigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.
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ManageEngine OpManagerOpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency. The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions. Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs. By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.
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PulsewayPulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.
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ConnectWise RMMOversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.
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DomotzExplore the reasons why Managed Service Providers, IT experts, and System Integrators rely on our Network Monitoring and Management Solution to oversee countless networks across the globe. Experience the benefits for yourself by trying it for free today!
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NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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AuvikAuvik Network Management offers a sophisticated software solution for network oversight that enables IT experts to gain comprehensive insight, automate processes, and manage their network infrastructure effectively. Organizations, regardless of their scale, rely on this cutting-edge platform to improve operational efficiency, bolster security measures, and enhance performance metrics. A key highlight of Auvik is its ability to provide real-time network mapping and discovery, which automatically creates interactive visual representations of your network’s layout. This feature simplifies the identification of devices, connections, and possible bottlenecks within the network. Such critical insights facilitate better planning and optimization of network architecture, ensuring peak efficiency and reliability. By leveraging Auvik’s capabilities, organizations can proactively address issues and adapt to changing network demands.
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Site24x7Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.
What is ManageEngine Desktop Central MSP?
Desktop Central MSP offers remote administration and management of Windows desktops specifically designed for managed service providers, accommodating MSPs of all sizes. This platform enables MSPs to remotely oversee and manage their clients' devices, such as desktops and servers, facilitating maintenance tasks and modifications. Furthermore, MSPs can select from two different editions of the Desktop Central MSP software: the enterprise edition and a free version, allowing for flexibility based on their needs. The dual-edition structure provides options that can cater to various operational requirements and budget constraints.
What is LogMeIn Central?
LogMeIn Central is a comprehensive remote monitoring and management (RMM) solution tailored for IT professionals, managed service providers, and businesses looking to secure and maintain their IT environments from anywhere. It provides fast, reliable remote access to both PC and Mac systems via desktop or mobile devices, enabling IT teams to offer seamless support regardless of physical location. The software features advanced user management capabilities including grouping users, controlling permissions, enabling two-factor authentication, and extending computer access securely. IT administrators can organize computers by location, function, or any customized criteria, simplifying device management at scale. LogMeIn Central integrates Bitdefender antivirus directly into its dashboard, delivering enterprise-grade endpoint protection while its security center helps identify and mitigate risks by monitoring sensitive data access. The platform continuously monitors computer health, alerting teams to critical updates or issues before they impact operations. IT teams can deploy software updates remotely without interrupting end users, and manage alerts for connectivity issues all from a unified dashboard. The solution supports businesses with distributed devices like kiosks, POS systems, and signage, ensuring they stay operational and secure. With customer success stories and demo resources, LogMeIn Central demonstrates its reliability and effectiveness in diverse IT environments. Overall, it empowers IT teams to do more with less effort while ensuring infrastructure security and uptime.
Integrations Supported
Axonius
Control D
ScalePad Lifecycle Manager
AuthPoint
ClickShare Conference
CloudNuro
Datto RMM
Datto Workplace
DoubleClue
HivePro Uni5
Integrations Supported
Axonius
Control D
ScalePad Lifecycle Manager
AuthPoint
ClickShare Conference
CloudNuro
Datto RMM
Datto Workplace
DoubleClue
HivePro Uni5
API Availability
Has API
API Availability
Has API
Pricing Information
$22.50 per year
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
United States
Company Website
www.manageengine.com/desktop-management-msp/
Company Facts
Organization Name
GoTo
Date Founded
2003
Company Location
United States
Company Website
www.logmein.com/products/central
Categories and Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Categories and Features
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management