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Total 4.5 out of 5 stars
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features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is ManageEngine OpManager MSP?

OpManager MSP, developed by ManageEngine, is an all-encompassing tool designed for monitoring and managing networks on behalf of service providers, allowing them to oversee their clients' network devices efficiently. Featuring a user-friendly interface, it simplifies management tasks and alleviates the workload for IT teams. Additionally, it enhances the performance of client network devices through various optimization techniques. The tool offers network visualization features, ensuring that service providers have a unified view of numerous client networks. By automating routine maintenance tasks and troubleshooting processes, OpManager MSP helps conserve valuable resources while also providing insights into network performance. Furthermore, the recently introduced NCM Add-on empowers managed service providers (MSPs) to effectively handle network configurations, maintain compliance, and detect firmware vulnerabilities to bolster security. Overall, this solution streamlines the management of diverse client networks and their components, reducing the need for multiple disparate tools. Its comprehensive features make it an indispensable asset for service providers aiming to deliver high-quality network management services.

What is ITFlow?

This open-source solution is designed for IT service management, encompassing functions such as documentation, ticketing, and invoicing. While it primarily caters to Managed Service Providers (MSPs), it also has the potential to meet the needs of internal IT departments effectively. Additionally, its flexibility allows for customization, making it a versatile choice for various organizational structures.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$795
Free Trial Offered?

Pricing Information

Free
Free & Open Source
Free Version

Supported Platforms

SaaS
Windows
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ManageEngine

Date Founded

1996

Company Location

India

Company Website

www.manageengine.com/network-monitoring-msp/

Company Facts

Organization Name

ITFlow

Date Founded

2019

Company Location

United States

Company Website

itflow.org

Categories and Features

MSP

Dashboard
Remote Systems Monitoring

Network Assessment

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Server Monitoring

Not specified

Categories and Features

IT Management

Hardware Inventory
IT Budgeting
License Management
Scheduling

MSP

Billing & Invoicing
Dashboard
Help Desk
Issue Management
Scheduling

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