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What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

What is Ability CCS?

ERP, OMS, WMS, POS, CRM, and even more capabilities! Ability CCS transcends standard order management systems by managing the complete cycle of your business operations, from inventory sourcing to the financial transactions of completed sales. This software is an ideal choice for mid-market retailers seeking a comprehensive order management solution. Available both in cloud-based and on-premise formats, Ability CCS is equipped with numerous built-in features, such as RF (Radio Frequency) technology for efficient warehouse management, advanced reporting through Microsoft SQL Server Reporting Services, real-time inventory tracking, and seamless payment processing. Key features include a customer service module for managing order changes and processing payments, integrated inventory and warehouse management systems, and real-time visibility of stock with configurable hard allocation options. Additional functionalities encompass a Point of Sale system, source code support, customizable pricing, personalized items and kits, secure payment processing, tax automation, integration with BigCommerce, and open APIs for further customization. This comprehensive suite ensures that retailers have the tools they need to streamline their operations efficiently.

Media

Media

Integrations Supported

Amazon
Avalara
BigCommerce
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
WordPress

Integrations Supported

Amazon
Avalara
BigCommerce
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Company Facts

Organization Name

Ability Commerce

Date Founded

1986

Company Location

United States

Company Website

www.abilitycommerce.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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