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What is ManagerSeries?

Efficiently scheduling and dispatching field personnel is crucial for ensuring the operational effectiveness and adherence to regulations of a building's fire and safety systems. However, managing this manual scheduling and dispatching process can become quite complex, particularly when there are multiple locations involved. To tackle this challenge, BuildingReports has introduced a user-friendly online platform designed to simplify the coordination of field personnel, thereby improving both efficiency and accuracy. The ManagerSeries® tool enables users to seamlessly schedule, dispatch, and track inspections alongside service tasks, all while effectively managing workflows via user-friendly calendar interfaces. With this innovative tool, users can gain quick access to a detailed overview of scheduled activities across monthly, weekly, or daily timelines. Furthermore, ManagerSeries® provides exhaustive listings of upcoming inspection events for future years, ensuring that all essential checks are planned well ahead of time. Users can manage one or multiple accounts securely through an online portal, and stay informed about inspection activities via automated email and SMS notifications, which significantly improves responsiveness and accountability. This comprehensive approach not only streamlines operations but also plays a pivotal role in fostering a safer and more compliant environment for everyone in the building. By enhancing both oversight and coordination, BuildingReports’ ManagerSeries® makes it easier for facilities to uphold safety standards.

What is GoServicePro?

The Dispatch Board is an all-encompassing interface for field teams, enabling drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, complemented by a calendar view for service call scheduling and workforce resources. This centralized system adeptly manages resources, work orders, schedules, routes, and more, reflecting our dedication to improving communication among team members while they are working on-site. To enhance this experience, we have also created a mobile application that facilitates real-time messaging and updates, including the ability to store and forward information when connectivity is poor. Users can easily send directions, tasks, schedules, and orders directly to mobile devices. Moreover, our mobile app equips field service technicians with the ability to record all essential data while on the job, thereby streamlining their processes and boosting efficiency in the field. Ultimately, this cutting-edge solution aims to elevate productivity and ensure smooth operations within your field service team, while also adapting to the evolving needs of the industry. This combination of tools fosters a more connected and effective workforce.

Media

Media

Integrations Supported

ScanSeries

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

BuildingReports

Date Founded

2000

Company Location

United States

Company Website

www2.buildingreports.com/solutions/service-staff-and-operations-scheduling.html

Company Facts

Organization Name

GoServicePro

Date Founded

2001

Company Location

United States

Company Website

www.goservicepro.com

Categories and Features

Service Dispatch

Not specified

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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