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What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan ActiveĀ® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

What is Brick & Click?

Brick & Click is recognized as the only Digital Retailing Platform that flawlessly merges digital operations with outstanding engagement across both physical and online shopping environments. As the Digital Revolution reshapes consumer behavior, it becomes crucial for retailers to engage their clientele using sophisticated Unified Commerce features. Our unique emphasis on delivering in-depth insights and our extensive expertise in Retail Systems of Engagement clearly set us apart from our rivals. Our software for multi-channel retail empowers brands to not just maintain but also enhance their customer interactions, offering tailored and seamless omnichannel retail experiences. Furthermore, our Retail Center of Excellence brings together skilled professionals, streamlined processes, and cutting-edge technology to boost domain knowledge and promote innovative solutions, leveraging tools like Microsoft Dynamics AX Retail, Hybris, Business Intelligence, Analytics, and Mobility Solutions. This collaborative strategy not only drives us to redefine benchmarks of retail excellence but also fosters significant outcomes for our partners, ensuring they remain competitive in a rapidly changing marketplace. By prioritizing innovation and customer engagement, we are committed to helping our clients thrive in the modern retail landscape.

Media

Media

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Company Facts

Organization Name

Sonata Software

Date Founded

1986

Company Location

India

Company Website

www.sonata-software.com/ip/industry-platforms/brick-click

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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