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What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

What is Free FutureSoft?

Established in 2005 in Greece, Free FutureSoft has successfully broadened its global presence by providing CRM, Clienteling, and Retail solutions across multiple regions, including EMEA, APAC, and the Americas, and in diverse countries such as Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, and the USA. As a provider of software solutions, Free FutureSoft is committed to maintaining high standards while offering innovative services designed for both private enterprises and public sector organizations. The company excels in catering to businesses with numerous points of sale and international mobile partners, allowing them to achieve consistent alignment across various markets in a manner that is both cost-effective and secure. Their solutions support the organized recording and analysis of critical business metrics such as sales, returns, inventory levels, orders, pricing, and discounts, ultimately streamlining operational processes. Furthermore, Free FutureSoft acts as a vital resource for the acquisition, retention, assessment, and categorization of customers, leading to improved overall business performance and stronger customer relationships. By prioritizing user-friendly technology, Free FutureSoft equips organizations to flourish in an increasingly competitive environment while also fostering innovation and adaptability. This commitment to advancement ensures that clients are always prepared for the challenges ahead.

Media

Media

Integrations Supported

Adobe Campaign
Cleo Integration Cloud
ContactPigeon
FreightExchange
IBM Cloud
Infor MRM
Manhattan Active Point of Sale
Microsoft 365
Microsoft Dynamics 365
SAP Cloud Platform
Salesforce
Scandit
Tableau

Integrations Supported

Adobe Campaign
Cleo Integration Cloud
ContactPigeon
FreightExchange
IBM Cloud
Infor MRM
Manhattan Active Point of Sale
Microsoft 365
Microsoft Dynamics 365
SAP Cloud Platform
Salesforce
Scandit
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Company Facts

Organization Name

Free FutureSoft

Date Founded

2005

Company Location

Greece

Company Website

www.futuresoft.gr/

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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