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Ratings and Reviews 6 Ratings
Alternatives to Consider
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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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JotformWith the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.
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SurveyLegendSurveyLegend represents a revolutionary approach to online surveys, offering an engaging, versatile, and visually appealing experience. We enable both individuals and businesses to design attractive, mobile-responsive surveys with ease. With your computer or tablet, you can effortlessly create impressive surveys, forms, polls, NPS customer satisfaction metrics, customer experience assessments, and employee satisfaction evaluations, all while incorporating attractive graphics that enhance the survey's appeal. The simple drag-and-drop feature allows users to assemble questionnaires without any hassle. Listening to customer feedback, gauging employee morale, enhancing client experiences, and fostering engagement among students and staff has never been more straightforward. Utilized by thousands worldwide, SurveyLegend counts notable organizations such as L'Oreal, Universal, Harvard, and Airbnb among its users, alongside various individuals and startups, illustrating its broad appeal and effectiveness in diverse settings.
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SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
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TitanCollaborating with Salesforce, Titan Forms and Apps revolutionize the industry by making the leading CRM globally available and user-friendly for everyone. With just a click and absolutely no coding involved, you can harness the power, speed, and flexibility of Salesforce Forms to streamline your business operations. Reduce your time to market, eliminate the need for coding, and address any scenario using a unified platform. Our top-tier forms and applications for Salesforce are designed to serve various industries, and we are dedicated to crafting tailored solutions for challenging issues. Easily create stunning web portals, sign documents, generate reports, distribute surveys, automate contracts, and fill out Salesforce forms, all in a matter of clicks—without requiring any coding expertise. Plus, our innovative AI assistant ensures you can expedite the process while minimizing mistakes. We proudly stand as the sole product available that allows you to transmit and retrieve data from Salesforce in real-time, all without incurring additional development costs. At Titan, our customers and partners drive our innovations. If you have a suggestion for a new feature, feel free to submit it through our Titan X Lab, and we will evaluate it for our development roadmap! So, what’s holding you back? Take the next step and schedule a demo today to see how we can transform your processes!
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GWIEvery year, we engage with over a million people across the globe through comprehensive surveys, allowing companies to quickly understand shifting consumer behaviors. Our intuitive platform is specifically designed for busy teams, making it easy to extract vital data, perform tailored analyses, and share findings effortlessly. You can pinpoint your target audience using an extensive array of over 250,000 profiling metrics. By employing question charts, you can delve into the feelings, thoughts, and behaviors of your consumers. Aggregate your data and visual representations to develop a persuasive narrative for your team. Integrate various data points to achieve thorough analysis and enrich your insights. Gain unmatched understanding of consumer behavior by utilizing survey results that reflect the views, interests, and actions of billions worldwide. We consistently ask the same questions in diverse regions, providing both localized insights and a comprehensive global outlook. Uncover genuine consumer perceptions of your brand and its rivals, along with critical information about market leaders and their positions within the industry. This all-encompassing strategy empowers businesses to adeptly navigate the intricate landscape of consumer perception while staying ahead of the competition. Ultimately, staying informed about consumer sentiment will help guide future marketing strategies and product development.
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SurveyJSSurveyJS comprises a collection of four open-source JavaScript libraries that provide the advantages of a customized, in-house survey application while significantly minimizing the time and resources required for deployment. These libraries function independently of specific server code or database needs, allowing for seamless integration with well-known JavaScript frameworks such as React, Angular, Vue.js, jQuery, Knockout, and others. They are built to interact with any server capable of processing JSON requests, thereby ensuring compatibility with a wide range of server setups and databases. This product suite includes: - An open-source library licensed under MIT that facilitates the rendering of dynamic JSON-based forms within your web application and captures user responses. - A self-hosted form builder featuring drag-and-drop functionality, an integrated CSS theme editor, and a graphical user interface for setting conditional rules; it also generates JSON definitions of your forms in real time. - A PDF Generator library that allows for the conversion of SurveyJS surveys and forms into PDF files directly in the browser. - The Dashboard library, which enhances survey data analysis through interactive and customizable charts and tables. We invite you to explore our website and experience our comprehensive demo at no cost. This opportunity will allow you to assess the full capabilities of SurveyJS firsthand.
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Act!Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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SynapSynap is a smart online exam platform designed to create, deliver, and manage secure, question-based assessments. Trusted by educational institutions and organisations worldwide, Synap supports a wide range of exam types, from practice tests to high-stakes, proctored exams. The platform offers a user-friendly interface for creating comprehensive assessments with diverse question formats, including images, multiple-choice questions (MCQs), and extended matching questions (EMQs). Questions can be built directly on the platform or imported in bulk via CSV, enabling efficient large-scale exam creation. Synap’s integrated proctoring service ensures exam integrity by monitoring candidates during live exams, preventing cheating and fraud. Flexible exam settings include timers, randomisation, and secure browsers, all designed to maintain a fair testing environment. Robust analytics and reporting tools provide detailed insights into candidate performance, question effectiveness, and overall exam outcomes. These insights help educators and organisations identify knowledge gaps, optimise assessments, and improve learner outcomes. With full portal customisation and seamless LMS integrations, Synap offers a scalable solution suitable for small teams to enterprise-level clients. Supported by API access and dedicated customer service, Synap streamlines exam workflows and empowers organisations to deliver high-quality, secure exams with ease.
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CompUpCompUp is a comprehensive platform for compensation management that aims to assist rewards teams in benchmarking, strategizing, and effectively communicating compensation structures to promote equitable pay practices. By consolidating various compensation data and benchmarks into one place, it equips organizations with essential insights necessary for executing appraisal simulations and overseeing executive appraisals seamlessly. Key Features Include: Survey Management: Streamlines the administration of all compensation-related surveys. Bands: Develop and securely distribute pay bands tailored to different functions, job families, and levels. Simulation: Perform budget simulations to suggest personalized increments for employees. Appraisal Cycles: Facilitates efficient multi-level budget approvals across various business units. People Analytics: Offers customizable dashboards that provide in-depth insights for informed decision-making. Total Rewards Portal: Enables employees to view the full value of their compensation package. Pay Equity Management: Helps organizations identify and rectify pay disparities, ensuring compliance with fair pay standards. Additionally, the platform's user-friendly interface enhances team collaboration and efficiency in managing compensation-related tasks.
What is Marcom Robot Customer Feedback Tool?
Collect and assess customer feedback through online surveys that measure CSAT, CES, and NPS. Marcom Robot's feedback software makes it easier to grasp customer sentiment, gauge loyalty, and reveal authentic views regarding your products, services, or team interactions. Unlike other customer feedback solutions, Marcom Robot stands out by providing crucial features, a user-friendly experience, and cost-effective pricing plans. Furthermore, Marcom Robot allows for both single-question and multi-question surveys, ensuring a thorough collection of feedback. This comprehensive tool empowers you to design, launch, analyze, and address customer feedback efficiently. With the ability to create and distribute one-click surveys in mere minutes, you can utilize interactive formats such as smiley faces, thumbs up/down, star ratings, and more. Our user-friendly survey builder enables you to craft multi-question surveys with various formats, including single-choice, multiple-choice, yes/no options, and radio buttons. You also have the convenience of ready-to-use templates for CSAT, CES, and NPS surveys, further simplifying the feedback process. Explore the ease of boosting customer engagement and satisfaction by leveraging the innovative features Marcom Robot has to offer, and watch as your insights turn into actionable strategies.
What is Checkbox Survey?
Checkbox is a secure survey and feedback platform that helps organizations design, distribute, manage, and analyze surveys across a wide range of research and operational use cases. The platform includes a no-code survey editor with advanced logic so business users can build sophisticated questionnaires without depending on software developers. Teams can create fully branded experiences using custom domains, company logos, visual styling, and their own email infrastructure. Dynamic user profiles allow organizations to personalize surveys using existing respondent data and keep profile information updated over time. Survey campaigns can be distributed through channels including email, SMS, and WhatsApp, helping organizations reach respondents through the communication methods they already use. Checkbox provides analytics and reporting tools for examining results and turning feedback from customers, employees, citizens, patients, students, and other stakeholders into usable insights. Developers can connect Checkbox with other systems through its REST API, webhooks, and integration capabilities. Cloud deployments can be hosted in Australia, Canada, Europe, or the United States, giving organizations greater control over data residency. Checkbox also offers an on-premises edition that can run on an organization’s own infrastructure and supports Active Directory or LDAP, custom mail servers, domains, APIs, and dedicated implementation support. Enterprise security features include permissions management, SAML SSO, audit logs, custom data-retention policies, and deployment controls intended for organizations with stricter governance requirements. Checkbox is designed for enterprises, government agencies, healthcare organizations, financial institutions, legal teams, educational institutions, researchers, and other organizations that need flexible and secure survey software at scale.
Integrations Supported
HubSpot CRM
Mailchimp
Salesforce
Zapier
ActiveCampaign
Adobe Marketo Engage
Amazon Web Services (AWS)
Asana
HubSpot Customer Platform
Microsoft Teams
Integrations Supported
HubSpot CRM
Mailchimp
Salesforce
Zapier
ActiveCampaign
Adobe Marketo Engage
Amazon Web Services (AWS)
Asana
HubSpot Customer Platform
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
$16 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Marcom Robot
Company Location
United States
Company Website
www.marcomrobot.com/customer-feedback-tool
Company Facts
Organization Name
Checkbox Survey
Date Founded
2002
Company Location
United States
Company Website
www.checkbox.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video