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What is Mariner xVu?

The platform collects and consolidates information from a range of consumer devices, including set-top boxes, tablets, televisions, smartphones, wireless access points, and home gateways, to provide a thorough insight into the quality of service that customers experience. Through the xVu toolkit, intuitive dashboards and APIs are made available, allowing customer service representatives, engineers, field technicians, and customers to quickly diagnose problems and find solutions. Mariner is dedicated to improving the effectiveness, security, and ease of everyday work. Founded with the intention of building enterprise capabilities that nurture innovation and growth, Mariner combines strategy, personnel, and technology to facilitate meaningful and enduring changes. Our unwavering curiosity compels us to keep our customers' best interests at the forefront, ensuring we consistently focus on delivering value and assistance. Furthermore, we recognize that cultivating robust partnerships with our clients is crucial for achieving shared success and advancing our collaborative objectives.

What is Elecard Boro?

Introducing a video quality control tool, this software solution enables effective quality management and measurement of QoS across all segments of distributed networks via UDP streams. With probes operational 24/7, users gain comprehensive oversight of their network. Initiating stream monitoring takes less than 30 minutes, allowing for significant savings on equipment and network upkeep. The web interface is designed for ease of use, featuring an intuitive data layout that enhances user experience. Ongoing quality assessment and swift rectification of any issues help maintain a loyal customer base. This tool can be utilized as a cloud-based service or as a standalone option for local networks. Elecard Boro software probes diligently track packet loss, video freezes, and SCTE35 labels across various protocols, including UDP, HLS, DASH, RTP, and HTTP. This solution not only facilitates quick and cost-effective monitoring of content delivery networks but also aids in identifying the most prevalent issues. By implementing this advanced tool, organizations can ensure high service quality and customer satisfaction consistently.

Media

Media

Integrations Supported

PagerDuty

Integrations Supported

PagerDuty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$175 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mariner

Company Location

Canada

Company Website

www.marinerxvu.com

Company Facts

Organization Name

Elecard

Date Founded

1988

Company Location

United States

Company Website

www.elecard.com/products/quality-control/boro-service

Categories and Features

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

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