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What is Mastercard Intelligence Center?

Successful customer engagement is fundamentally dependent on a comprehensive and analytical understanding of business trends. The Mastercard Intelligence Center (MIC) is an intuitive analytics solution tailored for financial institutions, providing them with essential insights into their portfolio performance. With its ability to analyze data in real-time from constantly updated sources, MIC allows banks to base their decisions on trustworthy analytics. Moreover, the platform presents customized benchmarks for similar card products that are refreshed weekly, which aids issuers in identifying improvement areas and uncovering new growth potentials. Financial institutions utilizing MIC gain access to vital datasets that are typically challenging to acquire, such as detailed merchant information, metrics on fraud, authorization processes, and interchange data. Users can easily assess any key performance indicator (KPI) while having the option to segment data across various dimensions, including merchant category, specific merchants, product types, timeframes, channels, and locations, resulting in in-depth insights that inform strategic planning. In addition, the versatility of MIC enhances the ability of banks to adapt their strategies based on evolving market conditions. Ultimately, the extensive functionalities of MIC promote a deeper comprehension of industry trends, empowering banks to maintain a competitive edge in the financial sector.

What is Chargebackhit?

Chargebackhit serves as a comprehensive solution for merchants aiming to drastically lower chargebacks and fraud, achieving reductions of up to 90%. By merging an integrated data source with advanced technology, it boosts efficiency and maximizes the return on investment for chargeback prevention strategies. The platform offers a unified data repository equipped with proprietary technology, significantly enhancing the effectiveness and ROI of chargeback mitigation efforts. Merchants can effectively thwart disputes and protect their revenue by rapidly sharing detailed transaction data with both issuers and customers. When customers initiate disputes regarding transactions with their issuers, Chargebackhit aids in preserving revenue by fostering customer loyalty and clarifying billing issues. Furthermore, the service cuts costs by tackling friendly fraud and proactively addressing disputes before they adversely affect chargeback statistics. Clients can conveniently access purchase details straight within issuer applications and online banking portals, thus improving their relationships with banks by lowering seller dispute ratios. In addition, Chargebackhit elevates customer satisfaction by reducing the time it takes to resolve chargebacks and disputes, leading to a more fluid transaction experience for everyone involved. Through this holistic strategy, the platform not only safeguards revenue but also lays the groundwork for enduring customer relationships and future business growth.

Media

Media

Integrations Supported

Ethoca
Invoice Fly
VendingMetrics
Verifi
bitsCrunch

Integrations Supported

Ethoca
Invoice Fly
VendingMetrics
Verifi
bitsCrunch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mastercard Data & Services

Date Founded

1966

Company Location

United States

Company Website

www.mastercardservices.com/en/solutions/mastercard-intelligence-center

Company Facts

Organization Name

Chargebackhit

Company Location

Cyprus

Company Website

chargebackhit.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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