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What is Mastercard Intelligence Center?

Successful customer engagement is fundamentally dependent on a comprehensive and analytical understanding of business trends. The Mastercard Intelligence Center (MIC) is an intuitive analytics solution tailored for financial institutions, providing them with essential insights into their portfolio performance. With its ability to analyze data in real-time from constantly updated sources, MIC allows banks to base their decisions on trustworthy analytics. Moreover, the platform presents customized benchmarks for similar card products that are refreshed weekly, which aids issuers in identifying improvement areas and uncovering new growth potentials. Financial institutions utilizing MIC gain access to vital datasets that are typically challenging to acquire, such as detailed merchant information, metrics on fraud, authorization processes, and interchange data. Users can easily assess any key performance indicator (KPI) while having the option to segment data across various dimensions, including merchant category, specific merchants, product types, timeframes, channels, and locations, resulting in in-depth insights that inform strategic planning. In addition, the versatility of MIC enhances the ability of banks to adapt their strategies based on evolving market conditions. Ultimately, the extensive functionalities of MIC promote a deeper comprehension of industry trends, empowering banks to maintain a competitive edge in the financial sector.

What is Hoox?

Hoox functions as an innovative customer activation platform specifically designed for financial service providers, allowing banks and card issuers to effectively engage with their customers and become the preferred payment choice. By facilitating real-time, personalized incentives from partnered merchants, card issuers can significantly decrease cart abandonment rates while boosting conversion rates. The platform operates on a Software as a Service (SaaS) model, enabling issuers to extend their reach beyond their typical customer base with dynamic and measurable incentives that yield tangible results. Moreover, Hoox offers merchants a seamless embedded finance solution aimed at captivating consumers through externally funded personalized incentives, providing them with a complementary method for increasing revenue, reducing cart abandonment, lowering card processing fees, and ensuring smooth integration with various issuing partners and e-commerce platforms. Ultimately, Hoox enhances the usage of cards by delivering customized incentives to cardholders in real time throughout their shopping journeys, ensuring that both merchants and issuers reap the benefits of heightened customer engagement. This collaborative strategy not only strengthens customer loyalty but also fosters a mutually beneficial environment for all stakeholders, promoting sustained growth and success across the board. By leveraging such a comprehensive approach, Hoox positions itself as a pivotal player in the evolving landscape of customer engagement in the financial services sector.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Heroku
Invoice Fly
Magento
PayPal
Shopify
Square POS
Stripe
VendingMetrics
WePay
Wix
WooCommerce
bitsCrunch

Integrations Supported

Amazon Web Services (AWS)
Heroku
Invoice Fly
Magento
PayPal
Shopify
Square POS
Stripe
VendingMetrics
WePay
Wix
WooCommerce
bitsCrunch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mastercard Data & Services

Date Founded

1966

Company Location

United States

Company Website

www.mastercardservices.com/en/solutions/mastercard-intelligence-center

Company Facts

Organization Name

Hoox

Date Founded

2022

Company Location

United States

Company Website

www.hooxpay.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

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