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What is Masters of Pie?

Radical is a comprehensive software development kit that integrates effortlessly with existing Enterprise software systems, enabling the secure and instantaneous exchange of complex 2D and 3D data across various platforms such as AR, VR, desktop, and mobile devices. This SDK offers a variety of implementation options, ranging from universal collaboration through command sharing to immersive experiences that enhance AR, VR, and XR, as well as a collaborative thread that integrates datasets to provide contextual insights. Radical effectively meets the needs across the entire product life cycle, from design evaluations to applications in smart manufacturing environments. Currently, over 200 leading companies worldwide have adopted the Radical SDK, improving connectivity for remote teams and enhancing collaboration effectiveness. By enhancing traditional enterprise software with immersive technology features, Radical is helping organizations to accelerate design iteration cycles, cut down on waste, and reduce errors in manufacturing processes. This innovative solution not only optimizes workflows but also encourages a more interactive and cooperative workplace culture, ultimately leading to better project outcomes. As industries continue to evolve, the role of such advanced technologies in fostering innovation and efficiency will become increasingly vital.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Masters of Pie

Date Founded

2011

Company Location

United Kingdom

Company Website

www.mastersofpie.com

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

Industrial AR

Not specified

Smart Factory

Not specified

VR Collaboration

Not specified

VR Development

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

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