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What is Matrix by M1 Intel?
Matrix, developed by M1 Intel, is an innovative CRM tailored for hotel sales and the management of multiple properties. This platform stands out as a modern substitute for Delphi and STS Cloud, attracting hotel management firms in search of an intuitive interface. It efficiently gathers leads from various channels, including Engine, Meeting Broker, and brand portals, into one accessible inbox. Additionally, it facilitates the tracking of group sales pipelines across a wide range of properties, featuring real-time reporting capabilities. Designed by experts familiar with the challenges of B2B sales, it addresses common problems like overlooked RFPs and chaotic spreadsheets. Users enjoy full ownership of their data, which ensures that it stays with them instead of being controlled by their franchisors. The system streamlines the management of RFPs, Local Negotiated Rates, and group business activities. With swift implementation and effortless data transfer from legacy systems, it is built for professionals in sales, sales leadership, revenue management, operations, and principal/asset management in the hospitality industry. Ultimately, Matrix not only improves operational efficiency but also propels sales achievements in a highly competitive landscape, making it an essential tool for modern hotel management.
What is Bingo CRM?
Bingoforge is a leading provider of AI-powered sales automation solutions purpose-built for the hospitality and travel industry. Its innovative platform, Bingo CRM, serves as a 360-degree hotel sales management hub that automates daily operations, optimizes lead pipelines, and strengthens customer engagement. The system enables hotels to replace fragmented tools and manual spreadsheets with a unified dashboard that covers customer management, proposal generation, rate negotiation, and performance tracking. With mobile and responsive design, teams can access critical data, reports, and sales pipelines across devices—ensuring smooth collaboration and real-time visibility. Bingo CRM Lite caters to small hotels and resorts with essentials like daily sales reports and lead management, while Business and Enterprise versions expand into comprehensive CRM ecosystems with PMS, IVR, RMS, CRS, and POS integrations. Enterprise users benefit from built-in modules for budgeting, loyalty programs, guest feedback, expense control, and AI-driven insights through BI dashboards. The software’s flexibility allows hotels to add or remove applications based on growth and operational complexity. Automation across key areas—such as RFP management, rate handling, and customer communication—reduces workload while boosting productivity. Bingoforge’s commitment to usability ensures teams can generate quick proposals, monitor KPIs, and analyze sales trends without technical expertise. Altogether, it provides an end-to-end automation platform that helps hospitality businesses enhance performance, cut manual effort, and drive measurable revenue growth.
Integrations Supported
Google Cloud Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$299/hotel/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
M1 Intel
Date Founded
2023
Company Location
United States
Company Website
m1intel.com
Company Facts
Organization Name
Bingoforge
Company Location
India
Company Website
www.bingoforge.com/myhotelcrm-sales-automation