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What is Matrix by M1 Intel?

Matrix, developed by M1 Intel, is an innovative CRM tailored for hotel sales and the management of multiple properties. This platform stands out as a modern substitute for Delphi and STS Cloud, attracting hotel management firms in search of an intuitive interface. It efficiently gathers leads from various channels, including Engine, Meeting Broker, and brand portals, into one accessible inbox. Additionally, it facilitates the tracking of group sales pipelines across a wide range of properties, featuring real-time reporting capabilities. Designed by experts familiar with the challenges of B2B sales, it addresses common problems like overlooked RFPs and chaotic spreadsheets. Users enjoy full ownership of their data, which ensures that it stays with them instead of being controlled by their franchisors. The system streamlines the management of RFPs, Local Negotiated Rates, and group business activities. With swift implementation and effortless data transfer from legacy systems, it is built for professionals in sales, sales leadership, revenue management, operations, and principal/asset management in the hospitality industry. Ultimately, Matrix not only improves operational efficiency but also propels sales achievements in a highly competitive landscape, making it an essential tool for modern hotel management.

What is For-Sight CRM?

For-Sight Guest Engagement stands out as a cutting-edge Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilization, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By persistently integrating this data, it creates an all-encompassing and dependable source of truth for each guest, monitoring their interactions throughout their entire hotel journey. With our easy-to-use and intuitive Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimize your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalized omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.

Media

Media

Integrations Supported

Delphi
GuestCentric
GuestRevu
Guesty
Hotellinx Cloud
Oracle Cloud Infrastructure
Premier Software Core
ResDiary
Rezlynx
Shiji Enterprise Platform
SiteMinder
protel MICE

Integrations Supported

Delphi
GuestCentric
GuestRevu
Guesty
Hotellinx Cloud
Oracle Cloud Infrastructure
Premier Software Core
ResDiary
Rezlynx
Shiji Enterprise Platform
SiteMinder
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

$299/hotel/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

M1 Intel

Date Founded

2023

Company Location

United States

Company Website

m1intel.com

Company Facts

Organization Name

For-Sight

Company Location

United Kingdom

Company Website

for-sight.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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